Platform Engineer

Job Description

Our Mission

We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond.

Your Mission

As part of our growing platform enablement squad, you will join us to ensure stable, secure & scalable operations and an excellent developer experience.

We’re looking for self-starters who are seeking a fast-paced environment where they can make a difference. Our team is small, which means high autonomy, ownership, and responsibility. We love what we do, have fun and, while we ship on time, take life-work balance seriously.

Things you'll be working on

• Infrastructure Automation: Set up infrastructure components using Terraform (via Terragrunt) with maintainability, scalability & reliability in mind

• Developer Tooling: Tooling and processes to support product squads in increasing the speed, reliability and visibility of their development workflows

• Observability: Tooling and processes to improve monitoring, logging, events and tracing at both the infrastructure and application layer

• Collaborating: Working with product squads to deliver infrastructure to support new services/features in a secure and scalable manner

• Resource Optimisation: Working to right-size our services and implement features such as auto-scaling to increase the cost effectiveness of our platform and reduce waste

• Security: Collaborating with the security squad on projects to increase our security posture, such as improving our least privilege approach to IAM roles for users and services

• Documentation: Maintaining clear and up-to-date documentation for systems and procedures to increase product squad self-service

Behind the scenes

Ben is built on Python 3, Django, React, PostgreSQL and recently some Golang.

We run on AWS and follow engineering best practices, with a pragmatic approach.

Our backend services run on ECS (Fargate), databases on RDS (PostgreSQL).
We use Terraform to manage our AWS resources and other 3rd-party tooling such as Auth0. The platform team maintains a library of supporting python tools which are deployed using Lambda.

We use Datadog and Sentry for monitoring infrastructure and services.

You’ll love this role if you are/have:

• Experience in building cost effective and secure systems in AWS

• Experience with monitoring/observability tooling

• Experience with Docker containerized applications and services

• Experience using Infrastructure as Code tooling, preferably Terraform

• Basic shell and python scripting knowledge

• Excellent communication skills adaptable to both tech and business audiences

• Experience in implementing tools and processes to enable product teams to track SLIs/SLOs (nice to have)

• Experience in implementing infrastructure within an ISO 27001 or SOC2 compliant company (nice to have)

• Advanced Python development experience (nice to have)

and you...

• are a self-starter who thrives on autonomy, enjoys a rapid pace and wants to make a difference

• have a continuous improvement mindset. You appreciate that there are always ways to do things better and ensure your team does too

• have a preference for action-oriented behaviour with just enough analysis, as compared to too much time spent doing analysis with no action

• have the ability to make decisions balancing different factors such as business requirements, technical integrity, overall priorities etc.

• appreciate the opportunities and challenges of a distributed work environment

• are solution-focused with a pragmatic approach to problem-solving

Our compensation & BENefits

It’s important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package.

We’ve built an offering that provides a selection of benefits across 5 key pillars: health & wellbeing, family, lifestyle, finance and social.

This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here.

💰 Competitive base salary + equity, so you own what you build

💳 £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250

🔋 £500 annual Learning & Development allowance: plus 3 days paid study leave a year to support you with your professional development

👩🏽‍💻 £500 work from home set up allowance, which you can put towards kitting out your home office

🍔 Weekly lunch provided in office so you can spend quality time with the team over some tasty food!

🏖 28 days of holidays a year (plus bank holidays, which you have the option of swapping for days of celebration that are significant to you) ...and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service!

🌴 Generous work-from-anywhere scheme, allowing you to work from abroad for up to 3 weeks, twice a year

🍼 Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting

🧠 Comprehensive and tailored mental health support through a leading provider

💪 Access to a choice of fitness memberships

❤️ Comprehensive Private Medical Insurance

💌 Funded Life Assurance cover with the option to voluntarily increase

🍿 Team activities: we have quarterly team social budgets to support spending time together and we frequently organise company wide events

Diversity and Culture at Ben

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing jobs@thanksben.com.