Tesco Store Manager - Pontarddulais Superstore

Job Description

As a Store Manager, you will lead and inspire your store team to deliver excellent service to customers while creating a great, inclusive experience for colleagues. You will ensure the store is a safe place to work and shop, operating to industryleading standards and performance. As the �goto� person in your store, you will translate business strategy into action, executing plans brilliantly and consistently.

You will take full accountability for leading a store that delivers maximum sales at the lowest possible operating cost. By being a subject matter expert in store routines and processes, you will drive operational excellence and ensure standards are maintained every day. You will also play a key role in delivering the Big 6 measures for your store, contributing directly to our wider strategic priorities.

At the heart of your role is leading and inspiring a diverse team. You will role model our leadership behaviours, fostering a culture where excellent customer service is second nature and performance is supported. Safety will be central to everything you do, ensuring that everyone, every day, goes home safely.

You will create an inclusive environment where everyone feels welcome, talent is nurtured, and colleagues are encouraged to perform at their best. Through strong leadership and clear direction, you will build a highperforming team that takes pride in delivering great outcomes for customers, colleagues, and the business.

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Leading your team in the driving of trade activity, and use your expertise and knowledge to grow sales and maximise profit.
• Leading and building your managers knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

• Strong communication skills, with the ability to share knowledge, experience, and best practice, working collaboratively with your team to deliver results.
• A natural, welcoming approach with customers, always putting them at the heart of everything you do. You take time to listen, understand others, and build strong relationships with both colleagues and customers.
• Energy and resilience to maintain momentum in a fastpaced and sometimes challenging environment, taking ownership of decisionmaking and acting quickly in the best interests of customers and colleagues.
• The drive and determination to deliver beyond expectation, doing the right thing whether times are good or challenging, and consistently performing at your best to inspire confidence in others.
• Awareness of the competitive landscape, with a proactive mindset focused on identifying and delivering new initiatives that continuously improve the store experience for customers.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is �Serving our customers, communities and planet a little better every day�. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.�

�Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone�s Welcome.

�We know life looks a little different for each of us. That�s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

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We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click�here.

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Please note

Tesco will only recruit individuals who have passed the school leaver�s age. To find out the school leavers age for your country please click here�

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com