Cafe Assistant Manager

We have a brand-new opportunity for an Assistant Manager to join our caf� team. As an Assistant Manager in our caf�, you�ll blend your hospitality experience and communication skills to support customers and colleagues.

Working alongside the Caf� Manager, you�ll learn the ins and outs of our operations. Together, you�ll help us to meet our business and financial goals, and when the Caf� Manager is away, your know-how will keep everything running smoothly.

Whether you�re supporting your manager, coaching colleagues, or making sure our customers leave with a smile, this role is all about making every day a little better. So while you�re out doing that for others, we�ll do the same for you with flexible working options, a competitive salary, plus some other little perks that make life even sweeter.

Please note that you need to be 18 or over to apply for this role.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role�s key responsibilities and measures:

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• Helping everything run smoothly by keeping a close eye on processes and sales standards.
• Stepping up to oversee the full caf� in the Caf� Manager�s absence.
• Finding fresh ways to improve our services for customers and colleagues.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by making sure everyone�s in the right place at the right time.
• Assuring that all food safety and hygiene regulations are met and followed.
• Supporting the Caf� Manager with colleague recruitment, development and training.
• Working with the Caf� Manager to build effective communication within the team.
• Creating a welcoming environment where colleagues feel respected, safe and valued.

• A background in hospitality, at supervisory level and above.
• A commitment to excellent customer service.
• People management skills that allow you to lead by example and coach inclusively.
• Adaptability to adjust your leadership style to suit different people and situations

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• Good at planning and keeping things organised.
• Excellent communication skills.
• Confident using your initiative to improve ways of working.

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With 329 caf�s across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Caf�s are a great place to work, with a genuine family feel - truly a place to get on.

We are proud to have an inclusive culture at Tesco Caf� where everyone is welcome and truly feels able to be themselves. In our caf�s, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. That�s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We�re proud to have been accredited as a Disability Confident Leader and we�re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.