Key Account Manager

Who are we?

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.

The Role

We are looking for a proactive and results-driven Key Account Manager to join our team. In this role, you will focus on expanding and managing our Rest of World business. This is an exciting opportunity to take ownership of key accounts, while driving both existing business relationships and new business growth across various markets. With lots of room for expansion, you’ll be at the forefront of shaping and scaling our presence globally.

In this role you’ll get to:

• Manage key accounts within the ROW business, ensuring exceptional client satisfaction and growth.
• Develop and implement strategies for expanding the reach of Tangle Teezer products across various regions.
• Drive new business opportunities through market analysis, trend identification, and building strong relationships with potential clients.
• Collaborate closely with the sales and marketing teams to tailor strategies and achieve regional goals.
• Own the delivery of sales targets and monitor performance against budgets, with an emphasis on achieving product sell-ins and sell-outs.
• Lead forecasting and demand planning for the regions to improve accuracy and fulfilment rates.
• Work closely with internal teams to refine processes and improve service delivery for clients.
• Present monthly performance reports and updates to the leadership team.
• Stay ahead of market trends and competitor activities, adapting strategies to respond to changes.

What we are looking for in you:

• Proven experience in Key Account Management, ideally in the beauty or personal care industry.
• A strong track record in managing both existing accounts and generating new business.
• Experience working in or with ROW markets is preferred but not essential.
• Demonstrated ability to drive sales and build long-term relationships with key stakeholders.
• Commercially astute with excellent negotiation and communication skills.
• Ability to work in a fast-paced, growing environment while maintaining attention to detail.
• Highly motivated, with a passion for delivering results and growing business.

What it means to be part of Tangle Teezer:

At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.

• Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
• Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another, our brand, and our environment.

Join us and embrace these values to help create, innovate, and deliver products that people love—together. To see more about our culture and what makes us unique, click here.

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you –

• 🕒 Flexible working hours with core hours from 10am to 4pm
• 🏢 Working 2 days in the office and 3 days from home
• 🐾 Pet friendly office. Bring your furry friend to work with you!
• 💸salary of £45k - £47k
• 🎯Performance-related bonus of 10% based on annual salary
• 🌴 25 days holiday, with the option to buy or sell holiday days
• 🧘‍♀️ 2 wellbeing days per year
• ❤️ 2 volunteering days per year
• 🌍 10 days working from any location of your choice
• 🎉 Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
• 💆‍♂️ Free in-office massages
• 👶 Enhanced family policies
• 🌸 Supportive Period & Menopause Policies
• 💼 Enhanced pension scheme
• 🛡️ Life assurance at 4x your salary
• 🏥 Private medical insurance
• 💊 Medical cash plan for everyday healthcare needs
• 🚴‍♀️ Cycle to Work Scheme
• 🎉 Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!

Just a heads-up – all applications need to be submitted through our online form, as we’re unable to accept applications via direct reach-outs or email. Once we’ve reviewed your application, our team will be in touch via an official Tangle Teezer email address. 😊

If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit careers.tangleteezer.com to submit your application.