Credit Controller

Job Description

Who are we?

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.

The Role

At Tangle Teezer, we are looking for an enthusiastic and experienced Credit Controller to work specifically on the US subsidiary to join our team, reporting to the Finance Transaction Manager. This position will allow the right individual to contribute to the growth of one of the world’s most ingenious and loved brands!

In this role you’ll get to:

• Taking a proactive role in managing and collecting cash for our US customers, escalating any potential financial risks where necessary.
• Evaluating new credit requests, credit checking new accounts, and setting up new customer accounts in the ERP system (Navision).
• Posting and allocating payments daily from the bank onto the customer accounts in Navision.
• Assist the Finance Transaction Manager with month-end tasks, including the close of accounts receivable and preparing the detailed debtors report to be distributed to the wider business for visibility.
• Distributing customer invoices and statements, including uploading invoices to customer portals and monitoring EDI.
• Proactively disputing customer shortages from payments to reduce monthly chargebacks, requiring close working relationships with the Operations and Sales teams.
• Supporting with the annual statutory audit preparation.
• Assisting and monitoring the US/ Canada sales tax return submissions.
• Has the desire to improve processes and is willing to put forward suggestions and implement them confidently.

What we are looking for in you:

• A good level of MS Excel and Outlook skills
• Microsoft Navision (desired but not essential)
• Experience dealing with the biggest retail chains
• Well organised and can meet strict deadlines
• Works with a high level of accuracy and attention to detail
• A team player having the ability to also work unsupervised
• A good communicator with interpersonal skills

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you –

• A flexible workplace - core hours of 10am to 4pm.
• Salary circa $75k, dependent on experience.
• Performance-related bonus – 10% based on annual salary.
• Guardian for Dental insurance, Vision insurance, and Life Insurance.
• United Healthcare medical insurance.
• 401(k) scheme.
• 25 days holiday with the option to buy more holiday days.
• Enhanced Family Policies.
• Period & Menopause Policies.
• Office perks incl. free breakfasts, snacks, and Happy Hour.
• Enjoy a meeting-free Friday with a 4.00 pm finish to kickstart your weekend.