Account Manager

Job Description

Strengthscope is actively seeking to maintain and increase the diversity of our team and encourage candidates to apply if they meet even some of the criteria below.

Responsibilities & Duties:

The core function of an Account Manager is simple: to take responsibility for the overall commercial growth of your account base.

Your responsibilities will include:

• Closing sales opportunities within your account base in line with quarterly revenue targets
• Increasing the average spend and engagement levels of organisations already using Strengthscope®
• Ensuring smooth transition of accounts recently onboarded by the New Business team
• Helping clients align their use of Strengthscope® to their People and business strategy through conducting data focussed quarterly business reviews
• Collaborating with the Training & Integration team and the client to drive successful project outcomes through design, delivery, and evaluation
• Confidently presenting product demonstrations of our assessments, training packages, and online learning platform
• Producing tailored and impactful sales proposals, based on the needs qualified in previous scoping conversations
• Taking full ownership of your account-based sales plan: to produce enough outbound activity (phone, email, LinkedIn) to book a minimum of 20 client meetings per month
• Conscientiously updating all activities on Salesforce, including call notes, email correspondence and proposals sent to clients
• Using Salesforce, to communicate accurate monthly and quarterly forecasting of sales opportunities to the rest of the team every week
• Navigating sales cycles with budget holders from L&D and HR departments: often negotiating with Director level clients.

Skills & Attributes:

If you have a mix of the following skills and attributes, you might be just who we’re looking for:

• Comfortable and experienced holding an individual revenue target: this doesn’t daunt you and you’re ready for the challenge! You’ve held an individual sales target for 2+ years
• Take pride in building long lasting and impactful client relationships
• A flair for presentation: you love commanding an audience and having the opportunity to demonstrate how you can meet clients’ needs with your solutions
• A great listener: you are skilled in making sure the client feels heard, and you ask questions that help drill-down into their critical pain points
• A team player that is ready to pitch in and help others: we’re a small but growing team; collaboration both within the sales team and with other departments is key to success
• Someone that deals with their admin and takes ownership of it: however de-energising this may be for some: you understand how vital our CRM system is, and you take follow-up seriously
• You have a growth mindset and you are humble: you accept that things aren’t always perfect, and you look for solutions to help with continuous improvement across the business.

Benefits:

Here are some of the good things you’ll get when you join Strengthscope:

• 30 days (+ bank holidays) of annual leave
• Annual financial support budget of £500 to spend on what matters most to you
• Enhanced pension plan where Strengthscope meets your contribution up to 10%
• Flexible working with 1 day in the office a week (check out our company page on Flexa – https://flexa.careers/companies/strengthscope)
• An extra day off for your birthday
• Home setup allowance
• Enhanced family-friendly leave
• Eye care vouchers (we pay for your test and contribute £49 towards glasses)
• Internal and external coaching and mentoring opportunities and monthly personal development time
• StrengthscopeMASTER™ qualification
• Strengths Heroes - where we celebrate the most awesome people every quarter!
• Monthly team get-togethers and quarterly team days to reflect, plan, and celebrate
• Pet-friendly offices in Kennington, with easy access to Vauxhall and Waterloo stations.

Click https://www.strengthscope.com/about/life-at-strengthscope to hear directly from our current team members!

Strengthscope is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.