Senior People Experience Team Manager - Global

Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery—streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Storyblok frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility.

Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2, Deliveroo, Renault, and Education First, Storyblok helps businesses of all sizes unlock new opportunities, channels, and markets—delivering a bigger, faster market impact.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals

JOB SUMMARY

The incumbent will spearhead the People Experience team, playing a pivotal role in driving both HR operations and strategic business partnering across our rapidly growing, global SaaS organization. In this hands-on leadership role, you’ll oversee the execution of streamlined HR operations that support a diverse, remote workforce, while collaborating closely with business leaders to deliver data-driven people solutions. Your team will act as a key business partner, providing insights and guidance on organizational development, employee experience, and performance. You will work in close alignment with other specialized HR functions - Talent Acquisition, Total Rewards, HR Systems/Analytics, and Talent Management & Development - ensuring seamless execution of cross-functional initiatives and fostering an integrated HR strategy. This role is designed for a leader who thrives in a dynamic, fast-paced environment, focused on scaling people operations while enhancing strategic business outcomes.

ESSENTIAL JOB FUNCTIONS

HR Operations Management:

• Lead the design and execution of efficient, scalable HR operations processes throughout the employee lifecycle (onboarding, global policies, employee relations, offboarding, etc.).
• Ensure the selection and effective management of external partners such as Employers of Record or consultancy firms that provide support in the 45+ countries where we have team members.
• Partner closely with the Legal & Compliance team to maintain compliance with global labor laws and internal policies across the multiple regions and countries.
• Partner with the Finance team on compensation-related matters and ensure accurate and timely processing of all employee payables throughout the employee lifecycle.
• Work closely with the Operations team to ensure new and existing processes comply with law and our information security standards.
• Develop and manage HR metrics to assess operational efficiency and report key trends and insights.
• Ensure data hygiene in our HRIS to automate and avoid mistakes.

HR Business Partnering:

• Act as a strategic advisor to business leaders, providing expert guidance on HR initiatives such as employee engagement, performance management, employee retention and organizational effectiveness.
• Collaborate with leaders to implement HR solutions that align with business goals while maintaining company culture.
• Support teams through organizational changes and growth phases, ensuring smooth transitions and alignment with overall business objectives.

Team Leadership & Development:

• Lead and mentor a team of three HR professionals who manage both HR Operations and Business Partnering responsibilities.
• Foster a collaborative, inclusive, and results-driven environment within your team.
• Provide coaching and development opportunities, ensuring the team continuously improves and grows in both HR expertise and business acumen.

Collaboration with Broader HR Teams:

• Partner with other HR functions (Talent Acquisition, Total Rewards, HR Systems, and Talent Management & Development) to ensure alignment and smooth execution of cross-functional HR initiatives.
• Coordinate with these teams to ensure HR operations processes align with broader organizational strategies and initiatives.
• Collaborate to drive consistent messaging and support company-wide HR projects as needed.

Employee Experience & Culture:

• Foster a positive employee experience by ensuring that HR operations are efficient, employee-friendly, and aligned with company culture.
• Drive initiatives that promote a healthy, engaging, and inclusive remote work culture.
• Drive wellbeing initiatives to ensure employee wellbeing and inclusion are key componentst to scale in a healthy way.

EDUCATION AND EXPERIENCE

• 8+ years of experience in HR, with at least 3-5 years of leadership experience managing both HR operations and business partnering functions.
• Strong background in HR operations within a global, fully remote company, ideally in a fast-paced SaaS or technology environment. In particular, experience with the US and EMEA
• In-depth knowledge of global HR compliance, employee relations, and best practices across various regions.
• Proven ability to manage and mentor a team, fostering a culture of collaboration, accountability, and growth.
• Strong communication skills with the ability to build relationships and influence stakeholders across all levels of the organization.
• Ability to collaborate across HR functions, working closely with teams you don’t oversee (Talent Acquisition, Total Rewards, HR Systems, and Talent Management & Development).
• Data-driven mindset, with the ability to leverage HR metrics to drive decisions and improvements.
• Ability to adapt to a fast-growing, remote-first environment and manage ambiguity effectively.
• Attention to detail and process oriented
• Curiosity to keep learning and experimenting

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

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If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com