Senior Documentation Engineer

Job Description

Established in 2017, Storyblok has rapidly ascended to the forefront of the global headless CMS landscape. Our vision is to “pioneer the future of content management, removing barriers between developer and marketing teams by offering an intuitive, scalable, and intelligent platform to deliver digital experiences from idea to success”.

Our team is made up of smart, passionate individuals who excel in their work. People who are comfortable taking on big ideas and figuring out the details along the way. With a dynamic team of over 220+ passionate individuals spanning 45+ countries, we're not just breaking boundaries; we're redefining them!

Our recent $80m Series C funding round, secured in June 2024, marked a crucial milestone for us. It has fueled our remarkable growth in the US market and accelerated our ongoing expansion and advancements across EMEA.

We're proud recipients of numerous awards, including recognition in G2's 2024 Best Software Awards. As a remote-first company, we have been officially recognized as one of the top 100 most flexible places to work, ranking #3 in the scale-up category as per Flexa Careers.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals

As a Senior Documentation Engineer, you will be responsible for the creation and maintenance of documentation related to company products, processes, and training materials. This role involves collaborating with various teams to ensure that information is accurate, accessible, and effectively supports internal and external users. You will further be responsible for the coordination of complex, long-term projects and act as a mentor for more junior team members.

ESSENTIAL JOB FUNCTIONS

• Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
• Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
• Help teammates overcome obstacles, resolving blockers, and completing work tasks.
• Mentoring teammates in an open, respectful, flexible, and empathetic manner. Pursuing mentorship opportunities specifically to build staff redundancy and staffing capacity.
• Passionate and highly knowledgeable about advanced topics and the latest trends around web development.
• Carefully analyze and evaluate documentation materials created by colleagues, ensuring both technical precision and adherence to professional language and formatting standards.
• Be a mentor and role model for other engineers.
• Teach and educate other engineers, as well as members from other teams, about Storyblok capabilities and features, as well as other technical topics and trends.
• Manage complex long-term projects, coordinating a dedicated team and working cross-departmentally when necessary.

EDUCATION AND EXPERIENCE

• 10+ years of experience in web development.
• Proven experience in technical writing and documentation.
• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• Experience with CMS in general and Headless CMS in particular.
• Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
• Thorough knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
• Working knowledge of Git.
• Strong communication and interpersonal skills.
• Good problem-solving and critical-thinking abilities.
• High attention to detail.
• Continuous learning mindset to stay updated on industry trends and best practices in documentation.
• Ability to learn and document technical topics efficiently and comprehensively.
• Ability to assume the users’ perspective to convey technical information clearly.
• Ability to work independently with little direct supervision.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com