Developer Relations Engineer - USA

Job Description

Established in 2017, Storyblok has rapidly ascended to the forefront of the global headless CMS landscape. Our vision is to “pioneer the future of content management, removing barriers between developer and marketing teams by offering an intuitive, scalable, and intelligent platform to deliver digital experiences from idea to success”.

Our team is made up of smart, passionate individuals who excel in their work. People who are comfortable taking on big ideas and figuring out the details along the way. With a dynamic team of over 220+ passionate individuals spanning 45+ countries, we're not just breaking boundaries; we're redefining them!

Our recent $80m Series C funding round, secured in June 2024, marked a crucial milestone for us. It has fueled our remarkable growth in the US market and accelerated our ongoing expansion and advancements across EMEA.

We're proud recipients of numerous awards, including recognition in G2's 2024 Best Software Awards. As a remote-first company, we have been officially recognized as one of the top 100 most flexible places to work, ranking #3 in the scale-up category as per Flexa Careers.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals

Storyblok and headless CMS authority. Support and reduce onboarding friction with the developer community through code sample creation, debugging, direct partner engagement, and long-tail support channels. Become a Storyblok advocate, talking about its capabilities and features. Help external developers to overcome missing functionalities or technical issues by using plugins, tools, apps, or custom scripts. Monitor external communities on Discord, Twitter, LinkedIn, and Dev.to to identify new content to create.

ESSENTIAL JOB FUNCTIONS

• Become a Storyblok and headless CMS authority, helping developers, partner agencies and customers to understand Storyblok and its capabilities, to easily implement a headless architecture on their projects, and to get the best from Storyblok’s features.
• Help developers and enterprise customers to understand and get value out of Storyblok by conducting workshops, writing tutorials and documentation, attending webinars, recording instructional videos, and giving product demos.
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
• Identify and document missing pieces and technical issues in Storyblok APIs, SDKs, and services
• Help external developers to overcome missing functionalities or technical issues.
• Contribute code updates and bug fixes to Storyblok’s public open-source projects (e.g. SDKs, sample applications, starter kits).
• Propose new or enhanced features for the Storyblok Headless CMS based on the interaction with enterprise customers and the developer community.
• Monitor, engage with and support the Storyblok community on Discord, Twitter, LinkedIn, and Dev.to.
• Represent Storyblok at online and in-person events and public speaking opportunities, as well as leading the booth and participating in events sponsored by Storyblok.
• Help guide our roadmap of documentation, tutorials, and onboarding experience
• Passionate and highly knowledgeable about advanced topics and latest trends around web development.

EDUCATION AND EXPERIENCE

• 5+ years of experience in web development.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
• Thorough knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
• Must have experience with public speaking.
• Experience with organizing meetups or other events.
• Good problem-solving and critical-thinking abilities.
• Strong command of the English language.
• Good communication skills that facilitate interaction with multiple stakeholders and across departments.
• You are confident, detail-oriented, and highly motivated to contribute to the organization's growth as part of a high-performing team.

DESIRABLE EXPERIENCE

• Experience with customer calls, developer support, or other developer relations activities.
• Experience with technical writing.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com