top 3 scores:
91%

Location flexibility

91%

Hours flexibility

88%

Role modelling

Job Description

The opportunity

As People Coordinator your responsibilities will be split between recruitment coordination and facilitating our people lifecycle. You’ll play pivotal role in ensuring the smooth operation of a company's People function. You’ll serve as the operational backbone, handling a wide range of tasks with meticulous attention to detail while providing exceptional support to our people.

What you’ll be doing

  • Build the dream team: nurture the best candidates through our interview process.
  • Own our stellar candidate experience: Advertise roles, screen profiles, coordinate
    interviews, provide timely feedback, and ensure a positive candidate journey.
  • Verify and onboard: Conduct background checks and prepare comprehensive offer packages for successful candidates.
  • Welcome joiners: Own and execute our onboarding program to help new joiners feel at home from day one.
  • Empower the team: Set up new joiners with the tools and resources they need to succeed.
  • Keep things running smoothly: Manage employee records and benefits accurately and maintain our HRIS system.
  • Be the employee champion: Support employee relations, help with performance processes and help coordinate training and development opportunities
  • Provide exceptional support: Address employee inquiries promptly and efficiently, creating a positive and supportive work environment – no job is too small!
  • Be our communication champion - Drive compelling internal and external communication strategies. Showcase our vibrant company culture championing wellbeing, diversity, equity, and inclusion initiatives.
  • Stay compliant: Ensure all recruitment, onboarding and lifecycle processes adhere to legal and company standards.

What we're looking for in you

  • Essential Experience: Proven track record as a key player in a small, high performing People or HR team.
  • Self-starter: Proactively identify opportunities for improvement and take initiative. You embrace change and adapt quickly to evolving priorities and processes.
  • Juggle like a pro: Exceptional time management and organisational skills to excel in our fast-paced environment. You effectively prioritise and manage a diverse workload, shifting focus as needed.
  • Meticulous mastermind: Unwavering attention to detail ensures accuracy in every task.
  • People person: Strong communication and interpersonal skills to build lasting
    relationships.
  • Tech-savvy: Proficiency in automation, data management – you’re excited by tech!
  • Problem-solving wizard: Creative and analytical approach to overcome people challenges. You confidently identify and address challenges proactively, developing innovative solutions.
  • As we are dedicated to fostering an inclusive environment where every individual is valued, respected, and empowered to use their voice, we’ll expect you to demonstrate a likeminded approach to how you communicate and collaborate with others.
  • We don’t like old fashioned corporate hierarchy. Instead, we like to empower our people and be autonomous in their role. You should be adaptable and thrive in a fast paced, dynamic environment.
  • We're building a vibrant community full of the best people the fintech world has to offer.You should be enthusiastic about our industry and able tap into your experience and expertise to help take Shieldpay to the next level.

Our promise

Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Company benefits

Flexible working week
Open to compressed hours
Open to part-time employees
Mental health days
Unlimited annual leave
Enhanced maternity leave
Enhanced paternity leave
Cycle to work scheme
Annual pay rises
Share options
Life assurance
Personal development budgets
Employee assistance programme
Mental health platform access
Dental coverage
Health insurance
Adoption leave
Open to part time work for some roles
Shared parental leave
Fully stocked snack cupboard
Hackathons
Teambuilding days
L&D budget
Lunch and learns
Work from home budget
Travel loan
Enhanced pension match/contribution

We asked employees of Shieldpay what it's like to work there, and this is what they told us.

Location flexibility
91%
Employees are very happy with their working location freedom
Hours flexibility
91%
Employees are very happy with the flexibility in the hours they work
Benefits
82%
Employees are very happy with the benefits their company offers
Work-life balance
82%
Employees feel that they can find the perfect balance of life and work
Role modelling
88%
Employees feel that flexible working is part of the culture
Autonomy
88%
Employees feel they have complete autonomy over getting their work done

Working at Shieldpay

Company employees

106

Gender diversity (male:female:non-binary)

59:39:2

Funding levels

£34mil

Currently Hiring Countries

United Kingdom

Office Locations

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
3rd – Finance & Insurance

3rd – Finance & Insurance

Industry awards 2023

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