Senior DevOps Engineer

Job Description

Hello, we’re ScreenCloud!
Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs.
At ScreenCloud, we’re hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers’ businesses thriving.
We’re very proud of our product and we’re also incredibly proud of our people. It’s our ‘ScreenClouders’ and the culture they nurture that will take us where other companies just can’t go. So if you’re someone looking to join a team of talented individuals, apply below!
The Role
As a DevOps Engineer you are the go-to person for ScreenCloud server deployment, maintenance, security policies, internal tools, and technologies. You troubleshoot, respond to inquiries, and find solutions to technical challenges. You are highly technical and are comfortable problem solving with multiple operating systems. As part of the Operation department, you’ll work closely with developers and provide constant feedback and improvement suggestions to various engineering departments.
We are looking for a Senior DevOps Engineer with significant technical, automation, and programming experience, who is comfortable guiding other developers in designing, configuring, and deploying their applications with continuous integration and delivery pipelines. Excellent communication skills and previous experience in platform and infrastructure development cycles are essential.
In this role, you will spend most of your day interacting with several stakeholders, including developers, team leads, and engineering directors.

Responsibilities

• Evolve our Azure and AWS Infrastructure, supporting multiple regions around the globe, ensuring we are using the best platforms, balancing performance, cost, and availability
• Help drive the transformation of our monitoring systems, leveraging modern observability practices and health checks
• Build internal tooling to help streamline our deployment processes, leveraging FOSS components, allowing us to get to market quicker
• Boost your experiences and transferable skill sets by taking an active role in requirement analysis, development, testing, deployments, and engaging with customers
• Develop tools and solutions that allow the internal IT infrastructure to scale, with a focus on operational efficiency and user experience
• Automate and/or execute IT infrastructure-related projects such as platform migrations, service upgrades, and information security policy updates
• Partner with internal service owners and teams to evaluate technical data, create recommendations, obtain consensus, plan and execute
• Proactively identify and solve complex systemic challenges spanning multiple systems and teams as they relate to server deployments and corporate IT initiatives; this may include designing systems or services from the ground up
• Tune and manage database services and replication, git repositories, web servers, load balancers
• Continuously work to speed up response delivery from servers based on the nature of the application and requests being served
• Ensure servers are monitored 24x7 and timely actions are taken on any incident
• Maintain backups of configuration, and manage data replication and failover across multiple locations

Requirements

• Experience in designing and developing cloud native infrastructure on Azure, AWS with Terraform and CDK (Cloud Development Kit)
• Built CI/CD system to automatically test and deploy changes to production with Github Actions Strong experience on Terraform
• Software development experience using NodeJS and Typescript
• A willingness to learn - we understand that not everyone has the same skills - we want people who are keen to learn and take on new challenges
• Demonstrated competency with the following Azure services: AKS, Azure database, Virtual machines, Virtual network, DNS, Storage account, Application gateway or AWS services: ECS, EC2, EBS, S3, RDS (Aurora), VPC, Route53, ELB, IAM, CloudFront, CloudFormation, CloudWatch, SQS, SES, Lambda
• Full software development lifecycle experience
• Deep understanding of the Linux operating system and networking concepts
• Experience building scalable infrastructure in Azure and AWS
• Experience with one or more Azure, AWS SDKs and/or CLI
• Expertise in leveraging Automation / DevOps principles, experience with operational tools, and ability to apply best practices for infrastructure and software deployment
• Deep understanding of microservices and distributed architecture
• Excellent communication and presentation skills with the ability to communicate core concepts to executives, IT Management, and developers

Bonus Skills

• Scripting (shell, python, ruby) skills for monitoring and automation Azure and/or AWS Solutions architect certified or similar certifications or equivalent practical experience
• Continuous integration tools such as Github Actions, Travis, Jenkins, etc.
• Experience optimizing applications, both stand-alone and in distributed systems to maximize performance

Interview Process and Experience
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
If you require any reasonable adjustments, please let our friendly recruitment team know.
Key Info
👩‍🏫 Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final🏡 Hybrid Friendly Working: 2-3 days in Office✨ Flexi-Hours: We don’t follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love!

Benefits
Unlimited annual leaveHybrid-friendly workingWorking from home fundFlexible working hoursProvident fundEnhanced parental leavePersonal development fundPrivate health insurance
Our Values
At ScreenCloud our values are core, this means they are the starting point - they underpin everything we do and enable a culture we can be proud of, both internally and externally.
🤲Trust & Transparency🦁 Unconventional & Brave💪 Integrity📚Continuous Learning & Development
FIND OUT MORE Check out our Bangkok, Belfast, LA, Charlotte and London hub pages.
Click here for some podcasting with our co-founders.
Read our culture blog here.
Get social! Follow us on Linkedin at @ScreenCloud - Digital Signage, and on Instagram at @Lifeatscreencloud