Junior QA Tester

Job Description

Hello, we’re ScreenCloud!
Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs.
At ScreenCloud, we’re hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers’ businesses thriving.
We’re very proud of our product and we’re also incredibly proud of our people. It’s our ‘ScreenClouders’ and the culture they nurture that will take us where other companies just can’t go. So if you’re someone looking to join a team of talented individuals, apply below!
The Role
At ScreenCloud, we're committed to delivering high-quality software that meets our customers' needs. As a Quality Assurance (QA) Engineer, you'll play a crucial role in ensuring the reliability and performance of our products, particularly our Player applications. Working under the guidance of Senior QAs, you'll be instrumental in improving the quality of our software before release and investigating customer-reported issues.
Your primary focus will be on our Players - native applications designed to launch our web player on various hardware devices. This includes our flagship SCOS product (ScreenCloud's own hardware device), as well as native apps for Android, Windows, LG, and Samsung Tizen. Additionally, you may be called upon to assist with testing our Studio CMS. Your keen eye for detail and analytical skills will be vital in identifying, recreating, and narrowing down bug reports to their core issues.

Responsibilities

• Conduct thorough testing of Player applications across multiple platforms (SCOS, Android, Windows, LG, Samsung Tizen)
• Develop and execute test plans, test cases, and test scripts to ensure comprehensive coverage
• Collaborate with developers and product managers to understand new features and ensure they meet quality standards
• Investigate and recreate bug reports from customers, narrowing down test cases to the smallest possible scenario
• Perform regression testing to ensure new changes don't negatively impact existing functionality
• Document test results, bug reports, and test procedures clearly and concisely
• Contribute to the continuous improvement of QA processes and methodologies
• Work closely with the development team to ensure quick turnaround on bug fixes and retesting

Requirements

• Previous experience in software testing and quality assurance
• Understanding of software testing methodologies, tools, and best practices
• Experience with manual and automated testing techniques
• Familiarity with bug tracking and test management tools
• Basic understanding of web technologies and client-server architectures
• Excellent problem-solving skills and attention to detail
• Strong analytical skills with the ability to break down complex issues
• Good communication skills, both written and verbal
• Ability to work effectively in an agile development environment

Bonus Skills

• Basic programming knowledge (e.g., JavaScript, Python) is beneficial for test automation
• Experience with performance testing and optimization
• Understanding of accessibility testing principles
• Familiarity with API testing
• Experience with cloud-based testing environments
• Knowledge of security testing basics
• Experience with usability testing methodologies
• Familiarity with version control systems (e.g., Git)

Interview Process and Experience
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
If you require any reasonable adjustments, please let our friendly recruitment team know.
Key Info
👩‍🏫 Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final🏡 Hybrid Friendly Working: 2-3 days in Office✨ Flexi-Hours: We don’t follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love!

Benefits
Unlimited annual leaveHybrid-friendly workingWorking from home fundFlexible working hoursProvident fundEnhanced parental leavePersonal development fundPrivate health insurance
Our Values
At ScreenCloud our values are core, this means they are the starting point - they underpin everything we do and enable a culture we can be proud of, both internally and externally.
🤲Trust & Transparency🦁 Unconventional & Brave💪 Integrity📚Continuous Learning & Development
FIND OUT MORE Check out our Bangkok, Belfast, LA, Charlotte and London hub pages.
Click here for some podcasting with our co-founders.
Read our culture blog here.
Get social! Follow us on Linkedin at @ScreenCloud - Digital Signage, and on Instagram at @Lifeatscreencloud