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SAP • Herndon, US

SAP NS2 Cloud Application Services (CAS) Internship

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Job Description

We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc. ® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a U.S. citizen; this position requires access to customer data. SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager’s approval to transfer.

PURPOSE AND OBJECTIVES

Implementing best-in-class operations procedures to manage business processes in Cloud and SAP HANA environments is the key challenge for SAP and its customers. A key service for customers during the operations phase at NS2 is the SAP Cloud Application Services (SAP CAS). The mission of NS2 CAS Delivery is to maximize customer success in the run phase of the SAP software lifecycle by taking over responsibility for smooth end to end operations and lowering customers total cost of operation.

CAS offerings provide company-specific post-implementation support, optimization, and improvement to manage day-to-day application, technical and database operations in a secure cloud environment.

We are seeking a motivated and technically proficient intern to join our NS2 CAS Delivery team for the summer. The ideal candidate will have a background in Computer Information Science and Management Information Systems, with a strong interest in data analysis, process improvement, and IT service management.

GENERAL RESPONSIBILITIES

The intern’s responsibilities will include, but not limited to:

  • Utilize Excel to analyze datasets, create reports, and develop visualizations to identify trends and insights.
  • Assist in the maintenance and enhancement of ServiceNow dashboards to improve visibility into team performance and service metrics.
  • Collaborate with the team to document, analyze, and improve existing processes.
  • Contribute to the development and implementation of best practices for IT service management.

Basic Qualifications

  • Pursuing a degree in Computer Information Science, Management Information Systems, or a related field.
  • Proficient in Microsoft Office Suite, with strong Excel skills.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to work independently and collaboratively in a dynamic team environment.
  • Strong attention to detail and commitment to delivering high-quality work.
  • Familiarity with data visualization tools and techniques.
  • Experience with ServiceNow and/or SAP applications is a plus.
  • Basic understanding of ITIL framework and IT service management principles a plus.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15-62 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 418696 | Work Area:Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

Company benefits

beach with umbrella
25 (UK) 30 (Germany) 21 (India) days annual leave + bank holidays
beach with umbrella
Accrued annual leave – 1 day/year up to 30 days (UK)
handshake
Open to job sharing
skier
Sabbaticals
baby
Adoption leave – Up to 52 weeks (UK)
hourglass flowing sand
Open to part time work for some roles
leftwards arrow with hook
Returnship
chart with upwards trend
Equity packages
family
Shared parental leave
woman feeding baby
Enhanced maternity leave
nest with eggs
Fertility benefits
pregnant woman
Pregnancy support
child
On-site childcare
chart with upwards trend
Share options
car
Electric Car Salary Sacrifice
weight lifter
Gym membership
tooth
Dental coverage
hospital
Health insurance
stethoscope
Private GP service
green heart
Mental health platform access
ring buoy
Life assurance
ring buoy
Life insurance
moneybag
Enhanced pension match/contribution
man feeding baby
Enhanced paternity leave
airplane
Travel insurance
bike
Cycle to work scheme
weight lifter
On-site gym
bike
Bike parking
face with thermometer
Enhanced sick pay
sos
Emergency leave
rescue worker’s helmet
Enhanced sick days
car
Company car
hourglass flowing sand
Open to part-time employees
desert island
Work from anywhere scheme
baby
Childcare credits
nest with eggs
Fertility treatment leave
mending heart
Pregnancy loss leave
heart decoration
Carer’s leave
baby
Nursery salary sacrifice scheme
family
Family health insurance
womens
Women’s health leave
moneybag
Annual bonus
moneybag
401K
moneybag
Referral bonus
moneybag
Joining bonus
money with wings
Employee discounts
gift
Loyalty programme
moneybag
Non-contributory pension
elevator
Personal development days
moneybag
Personal development budgets
brain
L&D budget
nerd face
Language lessons
books
LinkedIn learning license
mortar board
Study support
mortar board
Studying sabbaticals
brain
Lunch and learns
elevator
In house training
alien monster
Hackathons
gift
Professional subscriptions
mortar board
Further education support

We need to ask employees of SAP what it's like to work there before we assign the company FlexScore®.

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Hours flexibility
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Role modelling
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Autonomy
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