Commercial Supply Chain Manager

Job Description

We are seeking a highly motivated and experienced Supply Chain Manager to join the Commercial team; the Supply Chain Manager will have a holistic, strategic oversight of our supply chain and will drive efficiencies through internal and external collaboration.

The successful candidate will have a proven track record of managing external suppliers, collaborative working, implementing efficient processes, and delivering exceptional customer service.

Roles and Responsibilities:

• Develop and implement strategies to optimise the supplier chain management processes, ensuring cost-effectiveness, quality, and on-time delivery.
• Identify continuous improvement initiatives to streamline processes and enhance overall efficiency.
• Stay up to date with market trends, industry developments, and supplier capabilities, recommending opportunities for business growth.
• Management of our third-party logistics warehouse ensuring orders are picked and despatched within Service Level Agreements and high quality is maintained.
• Management of packaging suppliers and parcel couriers demonstrating a commitment to sustainability and high quality.
• Management of our customer call centre ensuring service is maintained and feedback is acted on.
• Conduct regular supplier evaluations ensuring compliance with contractual obligations and quality standards.
• Collaborate within the Commercial department, including e-Commerce, Buying and Merchandising and Retail to ensure we are delivering a seamless customer experience.
• Ensure the RSPB is compliant with environmental legislation and that this is communicated within the organisation.
• Drive the improvement of our Commercial systems with the support of digital teams.
• Negotiate contracts and agreements with suppliers, ensuring favourable terms and conditions for the RSPB.

Essential skills, knowledge and experience:

• Experience as a Supplier Chain Manager or in a similar role within a commercial environment.
• Strong knowledge of supplier chain management principles, best practices, and industry trends.
• Excellent negotiation and communication skills, with the ability to build and maintain effective relationships with external suppliers.
• Strong leadership skills with the ability to motivate and manage teams effectively.
• Analytical mindset with a data-driven approach to problem-solving.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Familiarity with relevant regulations and compliance requirement.

If you are a dynamic, results-driven individual with a passion for logistics and fulfilment, then we want to hear from you.

This is a Permanent role for 37.5 hours per week.

We are looking to conduct interviews for this position from 6th October 2023. For further information please contact melanie.owenjones@rspb.org.uk.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.