RSPB • Newport Wetlands

Catering Assistants, Newport Wetlands Visitor Centre

Employment type:  Full time
Salary:  £10 - £11 per hour

3–4 days/week at home

Fully flexible hours

Dog friendly

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Job Description

Our busy catering operation at Newport Wetlands Visitor Centre is looking for Catering Assistants to join the team. We are looking for individuals who are able to deliver the highest standards of customer care and assist with the day-to-day running of the café operation, in line with set RSPB procedures and routines.

Newport Wetlands is a partnership between Natural Resources Wales, who own and manage the Newport Wetlands National Nature Reserve, and the RSPB who provide education programmes and visitor and café facilities at the busy visitor centre, located close to the Severn Estuary.

You will need to be available to work during the day, weekends, and Bank Holiday working will also be essential on a rotational basis.

Essential skills, knowledge and experience:

  • Enthusiastic approach to work.
  • High understanding of the principals of food hygiene.
  • Excellent verbal and written communication skills.
  • Problem-solving skills and ability to work on own initiative.
  • Ability to manage and respond to customer needs and feedback.
  • Working in target driven/pressured environment.
  • Working on the till, card machine, cashing up.
  • Ability to work as part of a team.

Desirable skills, knowledge and experience:

  • Experience of working at a café/bar/pub.
  • Till operation and payment handling.
  • Knowledge of food and food service skills.
  • Computer skills.

This is a Permanent, Part-Time role for varying hours per week.

We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying. We reserve the right to close once sufficient applications have been received. For further information please contact newport-wetlands@rspb.org.uk.

As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
24 days annual leave + bank holidays
Enhanced sick pay

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options RSPB provides and then we anonymously survey a statistically significant proportion of their employees to make sure RSPB is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at RSPB

Company employees


Gender diversity (male:female)


Office locations

Across all 4 UK Countries

Hiring Countries

United Kingdom
Awards & Achievements
Most flexible Charity & Tech For Good companies – 2nd

Most flexible Charity & Tech For Good companies – 2nd

Industry awards 2022