Event Coordinator

Job Description

What do we do?

Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 3000 software sellers in 245 territories globally.

The Role:

The Events Coordinator position is designed to support the planning, execution, and optimization of our company's event marketing initiatives, playing a key role in delivering successful virtual, hybrid, and in-person events. Reporting directly to the Head of Brand, this role works collaboratively with the Creative, Demand Generation, and Product Marketing teams to ensure all events align with our broader marketing strategy. The Events Coordinator will handle diverse responsibilities, from event logistics to creative planning, making this position ideal for someone who thrives in a fast-paced startup environment, demonstrates creative problem-solving abilities, and excels at multi-project management. The successful candidate will be instrumental in enhancing our brand presence through events while contributing to our international expansion efforts.

This is a 1 year maternity leave cover contract.

What you'll do:

• Event Strategy and Execution: Design, plan, and execute a diverse portfolio of events including customer events, trade shows, and internal company gatherings. Manage all aspects from conception to completion, ensuring alignment with marketing objectives and brand standards.

• Budget and Resource Management: Develop and track event budgets, monitor expenditures, and provide regular financial reports to ensure cost-effective execution and optimal resource allocation across all event types.

• Logistics and Vendor Coordination: Manage end-to-end event logistics including venue selection, booth design, AV requirements, and supplier relationships. Conduct site visits and oversee onsite execution to ensure seamless delivery.

• Virtual and Hybrid Event Management: Oversee technical aspects of virtual and hybrid events, including webinar platform management, demo setup, and ensuring optimal audience engagement across digital channels.

• Calendar and Project Management: Maintain a comprehensive events calendar, build detailed project plans, and manage multiple workstreams while ensuring high attention to detail and timely delivery.

• Stakeholder Management: Serve as the primary liaison between internal teams, agencies, vendors, and executive leadership, ensuring clear communication and alignment throughout the event planning process.

• Internal Event Planning: Lead the coordination of company events and offsites, including the annual company retreat, fostering team culture and engagement.

• Marketing Integration: Support the broader marketing team with event-related initiatives, including webinar production, presentation development, and audience acquisition strategies.

• Performance Tracking: Monitor and report on event marketing metrics, utilizing data to optimize future event strategies and demonstrate ROI.

We'd love to hear from you:

• 3-4 years of experience in event planning, coordination, or management

• Demonstrated experience with demand generation and thought leadership events

• Proven track record in managing virtual, hybrid, and in-person event formats

• Strong budget management and tracking capabilities

• Excellence in project management and multi-tasking

• Experience working with cross-functional teams and executive stakeholders

• Superior attention to detail and time management skills

• Willingness and ability to travel for events

• Passionate approach to event planning and execution

Preferred Qualifications:

• Experience in the technology industry or SaaS sector

• Knowledge of event marketing strategies and audience growth tactics

• Data-driven mindset with experience in performance metrics analysis and optimization

• Experience with event marketing platforms and tools

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.

We live and breathe our values, which are:

Exceptional Together

Execute with impact

Better than Yesterday

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives.

We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.