Senior Product Manager

Job Description

*** Our responses to your applications may be a little slower over the festive period so please bear with us ***

The Role

Not On The High Street is seeking an experienced Senior Product Manager to join their small but dynamic Product Team. The candidate will report directly to the Head of Product & Design and play a crucial role in shaping the company's product vision and strategy. In this pivotal role, you'll collaborate closely with the team to navigate the company's technology platform transformation whilst maintaining and enhancing the front-end experience. As a key member of the team, you'll have the opportunity to directly influence product development from day one, helping to identify and prioritise ideas that can be transformed into tangible customer and partner experiences.

Accountabilities

• You will lead product discovery phases – hosting workshops to understand the real challenges and define what needs to be solved and why. You love hosting these workshops, and post-it notes and sharpies are a staple in your product toolkit!
• You'll ensure our partners' and customers' needs are always at the heart of what we're building, working with our users directly and talking to them frequently.
• You'll define the outcomes we need to prioritise and set realistic timelines to hit those goals, being able to balance these with business and technology viability.
• You are relentless in getting to the heart of the problem to be solved, focusing on outcomes rather than solutions.
• You will build the foundations needed for a great relationship with our developers - creating a clear and concise backlog. You will ensure that when we commit to building something, we can do so efficiently. You will contribute to core activities such as backlog refinement, grooming, and writing user stories.
• You will identify clear, measurable metrics to track the impacts of change on product performance, customer and business goals.

Some key skills and experience you’ll need...

Technical skills:

• You have been working in Product for 6+ years in the Marketplace/eCommerce consumer space.
• You understand the whole customer journey and can work independently on improving our experience at any stage from acquisition through to delivery or in the partner supply space.
• You thrive on talking to customers and then working with the business and technology teams to build something exciting.
• A secret tech enthusiast at heart, you know enough about APIs and web services to have technical conversations and get the details needed to be 'sprint ready'.
• You will own the backlog and be a Jira magician. You will be the go-to person for the business to understand what is being built now and in the future.
• You will manage various aspects of squad operations, from quarterly planning to sprint planning, ensuring focus.
• You will integrate user research, market analysis, and customer feedback into product requirements to ensure our products satisfy customer needs.

Human skills:

• Ability to demonstrate knowledge and passion for the NOTHS brand.
• Ambitious and driven to muck in and rebuild a legacy company, happy to juggle multiple responsibilities to get there.
• A self-starter with a bias for action and quick decision-making, great at execution and quickly overcoming roadblocks.
• Strong communication skills with the ability to advise, influence, persuade, and prioritise within your team, and skilled at working effectively across functions.

Don’t meet every single requirement? No problem. Your strengths, passion & fresh perspective could be just what we’re looking for - so we encourage you to apply!

What we offer

Our perksIt's super important to us to make sure everyone feels safe and looked-after, which is why we've got a wide range of benefits in place. From supporting you and your loved ones with healthcare to cheeky 'just because' gifts, we're here for you.

We've got a ton of good stuff for everyone - like private medical insurance, a health cash plan, an electric vehicle scheme, mental health platform access, cycle to work scheme, and a 20% discount on our website. To find out more about what we offer, have a look here. We've also worked very hard to come up with a set of policies to support our people in any situation- like medicalised leave, menstrual leave, and primary carer leave.
Full-time NOTHS-ers get 25 days of holidays each year (plus bank hols!), as well as having the opportunity to work from anywhere for two calendar months a year. Did someone say beach holiday?

How we workHere at NOTHS, we embrace a remote-first approach to work, recognising the value of flexibility and the diverse talents that remote teams bring to the table. Our remote work culture is designed to empower our employees, foster collaboration, and create a community that transcends physical boundaries.

Under this framework, all of us operate remotely, convening as teams at regular intervals that suit each team best. These gatherings serve various purposes, including ideation sessions, hackathons, or simply fostering valuable face-to-face interactions.

Every quarter, we hold a Get Together and the whole company meets for a fun-filled day (with no shortage of food!) with some special guests... our small brand Partners!
Want to find out more? Take a look here.

Diversity, Equity, & InclusionDEI is really important to us and that’s why everyone’s welcome at Not On The High Street – whoever they are, whatever their background.

We are committed to embracing and encouraging our employees’ uniquenesses- whether this is in age, people with disabilities, ethnicity, family structures, gender, LGBTQ+ identity, lower income backgrounds, race, religion, the intersectionality or all/any of these and other aspects making us who we are. We take pride in treating all of our employees fairly and we want our people to feel respected, valued and recognised within the workplace. As part of your application, you’ll be asked to complete an optional demographic survey to help us learn more about who wants to work with us. Responses will only be used to help us figure out how to make our team even more inclusive and attract more brilliant people to join us!

We'll also ask whether you need us to make any reasonable adjustments to the interview process should you need them and you can answer this question should you choose to in the application phase. Apply to join Team NOTHS!Our recruitment processes are fully remote, taking advantage of the wonders of modern-day technology. We’d love to hear more about you, your experience and why you want to join our team. Good luck!