Senior Communications Manager

Job Description

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

The Opportunity

Multiverse is looking for a skilled communications professional to lead our external communication programs. You’ll be responsible for raising awareness of what we do through the media while maintaining the reputation of one of the most exciting and closely watched scale-ups in the UK. This means working proactively to share our story with national and sector publications, collaborating with colleagues to develop strategic campaigns, and amplifying the voices of our learners and clients. To excel, you’ll need the initiative to drive projects forward, the strategic judgment to focus on key priorities, and a strong willingness to learn from our wider team of marketing, brand, and business colleagues.

This role will report directly to the VP of Corporate Affairs, within the CEO Office.

Specifically, you will:

• Lead a program of client partnership announcements, raising visibility for Multiverse and what we do in critical trade press, in partnership with an agency.

• Identify, plan for, and execute communications campaigns for critical calendar moments, events, or Multiverse company milestones. You will collaborate with an agency as necessary but own national media relationships and drive results through this work.

• Partner with social, B2B content, internal communications, and brand marketing colleagues to maximise the impact of integrated campaigns.

• Amplify the diverse voices of Multiverse’s spokespeople, including learners, clients, and C-Suite leadership.

• Provide the perspective of the media and external stakeholders to inform internal decisions around narrative, investment, and company initiatives.

• Adopt a journalist’s mindset within Multiverse, identifying and sharing interesting stories, data trends, and new initiatives externally.

You will bring to the role:

• 4+ years of experience in a communications role, or equivalent experience, either in-house or at an agency. You can point to the impact of the media results you have delivered and your ability to manage complex relationships across internal and external partners.

• Proven ability to build media relationships built on trust, resulting in impactful coverage.

• Excellent judgment that stems from empathy to understand different perspectives and a commitment to achieving positive outcomes.

• Excellent writing skills - you are proactive in offering to proofread and improve copy across the organizations you’ve worked in.

• The ability to collaborate effectively with C-Suite leaders, providing clear, analytical recommendations even when that means differing opinions in pursuit of common goals.

• Project management skills to collaborate with multiple stakeholders, ensuring timely and high-quality delivery of internal projects.

• Passion for the role external communications can play in delivering our mission and scaling our impact.

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all-in-one mental health support

• Hybrid & remote work offering - with 3 weekly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company-wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.