Head of Global Talent Operations, US

Job Description

We are Multiverse, a tech scaleup with a social mission. We’re creating a diverse group of future leaders by building an outstanding alternative to college and corporate training.

In June 2022, we announced our $220m Series D raise, making Multiverse a mission-driven unicorn. This funding will help us to accelerate our growth in the US, where we’re committed to tackling the toughest challenges facing those who seek jobs - and those who provide them.

In our first year in the US, we launched over 20 apprentice cohorts at some of the best companies in America, including the likes of Verizon, Visa, Cisco and Box. Globally, we work with over 500 clients and we’ve been recognized as one of the fastest-growing businesses in Europe.

Join us on our journey to democratizing access to the best careers and learning opportunities.

The Opportunity:

We are looking for a Global Head of Talent Operations to join our growing Global TA team (UK and US). Partnering closely with the Global Head of Talent you’ll be responsible for owning and optimizing all areas of talent operations. You will apply your project management, analytical and data-centric mindset to; increase hiring efficiency, consistency to impact diversity hiring, deliver talent analytics and insights, own all system processes, and provide a world-class candidate experience. You will be building and leading the foundation of all things talent.

Specifically, you will:

• Own all systems and tooling relating to talent acquisition - building off of existing foundations to improve hiring quality, velocity, and efficiency.

• Use data to optimize key reports and metrics - provide meaningful insights to the business by building and communicating reports for all TA activity data.

• Optimize workflows and processes for scale - you will always work to improve the current state, everything can always be improved

• Partner with Finance and People teams to optimize budget and headcount management processes and reporting

• Innovate our talent acquisition practices through a design thinking approach to systems implementation, improvements, training, and collaboration - taking into account all users and stakeholders

• Human-Centered Design Thinking principles as you develop a candidate journey that is world-class and takes into account all “users”

About you:

• Proven experience in talent and/or people operations, ideally in a fast-paced, scale-up environment

• A data-driven mentality - you’ll be an expert in using data and analytics to deliver meaningful improvements and growth

• Experience in managing multiple talent programs, operations, and initiatives at a time

• Ability to design and implement clear processes with a solutions-oriented mindset

• Passion for exploring new technologies and systems to optimize talent acquisition results

• Strong communication skills - you’ll be expert at presenting and delivering reports to all areas of the business including the talent acquisition team, people team, and business leaders

• Project Management experience or certification a strong plus

• Design Thinking and Human-Centered Design experience, knowledge or certification a plus

• Strong desire to continue to learn and improve your craft

The base salary range for this role is $140,000 - $175,000.

Benefits

Multiverse currently offers the following benefits.

• Access to no-cost and low-cost healthcare options for Multiversers and their dependents. Get care nationally through MetLife and Aetna’s provider networks.

• Support as your family grows! Fertility resources through a Kindbody Membership during their beta trial with Justworks. Time off to tend to your growing family with 16 weeks of continuous, fully paid parental leave for primary caregivers.

• Access to a 401(k) with a 4% match up capped at $5,000 per year

• Company sponsored One Medical membership

• Unlimited text based therapy with TalkSpace

• Monthly wellness reimbursement

Multiverse currently offers the following time off types.

• 20 Days of PTO per calendar year

• Life event and volunteer days

• Quarterly M-Powered Days to refresh and recharge

• End of Year Company Shut Down

• Time off to take care of yourself and your loved ones including sick time, compassionate leave and short term disability

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Multiverse requires all employees to be fully vaccinated against COVID-19. We will consider requests for reasonable accommodation based on disability and/or religious beliefs on an individualized basis.

Please note that while this role is fully remote within the US, we have restrictions in the following states: Hawaii, Alaska, Colorado, New Mexico, Wyoming, Montana, North Dakota, Nebraska, Minnesota, Iowa, Arkansas, or Kentucky. If you live in these states, please indicate so on the application form. Proceeding with your application suggests to us that you are open to relocation for this particular role.