Client Director - NYC Water

Job Description

At Mott MacDonald, we trust our brilliant people to do brilliant things in engineering, management, and development services, supporting multisector project work in over 150 countries. As one of the largest employee-owned companies in the world, we pride ourselves on our ability to deliver exceptional outcomes through our network of 20,000+ talented consultants. With sustainability and innovation at the heart of all our sectors in North America, including, Buildings, Energy, Transportation, and Water.

We believe in empowering our people to excel, learn, and grow, offering diverse opportunities to contribute to career-defining work. Join us and be part of a collaborative environment where your ambitions are united with ours, and you can truly shape your story.

If you share that vision, even if you don’t meet every requirement listed, we’d still love to hear from you. We value potential and diverse perspectives as much as experience. Let’s explore how we can support your growth and help you take the next step in your career, while contributing to an exciting new chapter for Mott MacDonald in North America.

This key leadership position is dedicated to the development, growth, and expansion of Mott MacDonald’s partnership with our platinum client—DEP. Highly visible both internally and externally, this role is central to strengthening our market position and reputation. As a Client Director, you will be responsible for building and managing strategic relationships with senior stakeholders, ensuring trust, alignment, and long-term collaboration.

Key Responsibilities
• Strategic Relationships: Build and maintain trusted partnerships with senior client stakeholders, ensuring alignment with their priorities and long-term objectives.
• Growth: Drive business development by identifying new opportunities, expanding the client pipeline, and positioning Mott MacDonald for sustainable success.
• Capture & Delivery: Lead bid processes and support project delivery teams, ensuring technical excellence, commercial robustness, and client satisfaction.
• Client Outcomes: Oversee commercial performance, manage risks, and ensure the delivery of high-quality outcomes across client projects.
• Account Leadership: Promote collaborative engagement at all levels of the DEP, strengthening Mott MacDonald’s role as a trusted partner.
• Ethics & Integrity: Exemplify ethical leadership by upholding company values, enforcing zero tolerance for unacceptable behaviors, and proactively managing conflicts of interest.
• Market Visibility: Actively represent Mott MacDonald across the NY market, raising our profile with the DEP and fostering collaboration across the region.
• Talent Development: Mentor, support, and develop strategically minded professionals, building a strong pipeline of talent in this sector.
• Industry Presence: Serve as a visible leader in the industry by participating in networking events, speaking engagements, and contributing thought leadership.

Qualifications
• Experience: Extensive background in account management, client engagement, and senior stakeholder relationships, ideally with major clients or complex infrastructure programs, particularly with the DEP.
• Business Development: Proven success in identifying, developing, and converting business opportunities, with a track record of leading successful bids and growing client accounts.
• Commercial Acumen: Strong financial management skills, including oversight of commercial outcomes, contract negotiation, risk management, and profitability.
• Leadership: Demonstrated ability to lead multidisciplinary teams, manage resources, and foster collaboration across business units.
• Relationship Building: Exceptional interpersonal skills for developing and sustaining long-term client relationships built on trust and mutual value.
• Strategic Thinking: Ability to understand client objectives and position Mott MacDonald’s expertise to meet their needs through innovation and thought leadership.
• Communication: Excellent written and verbal communication skills, with the ability to engage senior executives, deliver compelling presentations, and influence stakeholders.
• Industry Knowledge: In-depth understanding of the NY market, with current knowledge of trends, regulations, and client challenges.
• Professional Qualifications: Relevant degrees and professional licensure in engineering, project management, or business (preferred).
• Integrity & Ethics: Strong commitment to ethical behavior, with the ability to proactively manage conflicts of interest and represent Mott MacDonald’s values.

Benefits & Reward

At Mott MacDonald, our employees have a stake and a voice in our business, providing them with a direct connection to our success through our personal and group performance bonuses. We provide a comprehensive benefit package that includes 401k, medical, dental and vision insurance, short-term/long-term disability, paid holidays, PTO, parental leave, and company paid life insurance.

Individual pay is determined based on several factors such as work location, education, experience, and unique skills.

The expected salary for this position is

Collaboration at Our Core
At Mott MacDonald, we believe great ideas happen when we’re together. Our hybrid approach centers on an in-office culture, with most of your time spent collaborating face-to-face and a minimum of three days per week in the office. We balance flexibility with connection, so you and your manager can choose how to meet client, team, and personal commitments.

Equal opportunity is the law.

We seek to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, creed, marital status, sexual orientation, gender identity, citizenship status or disability status.