Delivery Manager

Job Description

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

We are looking for a highly driven and ambitious individual to join our Moata team, who can help us achieve our vision of engineering innovation on demand.

Moata Intelligent Content is an industry leading, enterprise level BIM library solution which promotes repeatability, standardisation and collaboration. As a Delivery Manager for Moata Intelligent Content, you will be responsible for delivering excellence across ongoing product deployments and planning and executing new deployments. You will work closely with our clients, domain experts and development team to realise our product vision and position our digital solution at an enterprise level. Using your delivery focussed mindset, you will join the dots between real world customer challenges and our suite of digital products (with focus on Intelligent Content) which sit on our data and analytics platform, Moata.

Key Responsibilities Include

• Manage and coordinate outstanding delivery of Moata Intelligent Content
• Develop and maintain strong relationships with external clients, internal regional teams and users across both to understand their needs and address their concerns
• Clear communication of client requirements (both technical and non-technical) to the delivery team
• Provide technical expertise to delivery team to ensure world class delivery
• Systematically collect and analyse feedback from key stakeholders to inform product enhancements
• Monitor and support contract renewals, using your product knowledge, insight, and data analytics to reduce churn
• Support the development and implementation of scalable strategies to expand product adoption within regions/ client organisations
• Facilitate a smooth onboarding process and support users in adopting products effectively

Candidate Specification :
You will be responsible for supporting delivery and adoption for Moata Intelligent Content across existing and potential clients as well as driving client retention. The candidate should have an aptitude for scoping both strategic and technical client requirements, network building to help foster growth of the business whilst keeping abreast of industry best practice.

Essential

• Bachelor’s degree in Engineering or related field.
• Professional experience in Digital or Engineering Consultancy, Digital Delivery, BIM (Building Information Modelling) or Manufacturing within the infrastructure industry
• Technical knowledge of infrastructure applications (Autodesk, Bentley etc) and associated workflows on engineering projects
• Experience of utilising and/or managing use of digital tools such as REVIT, Civil 3D, OpenBuildings in the infrastructure sector
• Relevant experience in at least one of transportation, energy, water or built environment sectors
• A strong customer-centric perspective that focuses on outcomes and whole-life value
• Demonstrable passion for digital and delivering social, environmental and economic outcomes

Desirable

• Background or knowledge of MEP (Mechanical, Electrical and Plumbing) services
• Experience of product deployment/ implementation and stakeholder management
• Previous experience of component creation and infrastructure project delivery
• Technical awareness of software platforms, databases and tools
• Awareness of Digital Information Management processes
• Strong communication skills and confidence in presenting the solution

We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds.

If Security Clearance is required:

Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance.

Mott MacDonald

We’re a global engineering, management, and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.

Our values: Progress, Respect, Integrity, Drive, Excellence.

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working

Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.

We offer some fantastic benefits including:

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Financial wellbeing

• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Lifestyle

• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• Variety of employee saving schemes and discounts from high-street retailers.

Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

Learning and development

• Primary annual professional institution subscription.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here.