2025 UK HR Support Apprentice Advanced Level 3

Job Description

Please note this opportunity will close for applications on 31st December 2024

Before making an application, please browse all apprenticeship opportunities available as we will accept one application per candidate

About our apprenticeships

Our apprenticeships are paid roles where you will learn and gain valuable on the job experience, whilst also completing classroom-based learning either in person or virtually with a college, university or training provider which upon completion of the apprenticeship leads to a nationally recognised qualification.

The apprenticeship will typically be undertaken over two to six years depending on the level of the apprenticeship, and during this time you will be provided with real life experience working on a variety of exciting projects that are helping to shape tomorrow’s world.

Job Description

Our apprenticeships span a range of different sectors and are based within a variety of different teams working on a wide range of projects, so as you can imagine, each role varies. If you’re invited to an interview, this is when we will discuss in more detail the specifics of the job role you applied for and what it involves.

You’ll be working with graduates, experienced professionals, and other apprentices so an apprenticeship with us is the perfect opportunity to learn from a variety of people while understanding our values and culture.

With our apprenticeships you can really make the role your own. The more you get involved and the more questions you ask, the more you will gain.

As a HR Support Apprentice your duties will include:

• Act as first point of contact to employees and managers to effectively deal with queries or identify the correct route of escalation
• Offer guidance to people managers to ensure compliance on people changes or issues such as absence management, performance management, family friendly leave (maternity, paternity and flexible working)
• Deal with various HR queries throughout the business and where necessary, produce HR documents – offer letters, reference letters, contract variation letters, salary and bonus letters, probation confirmation letters and leaver acknowledgement letters
• Coordinate the induction and onboarding process for all new starters – ensuring all employees are compliant and feel valued from day one.
• Work closely with the HR team to support HR projects – ensuring key stakeholders are engaged
• Support the team to update and develop policy in line with the values and culture of the business
• Hosting and coordinating lunches – promotions/training/team upskilling events - meet and greet, registration, coordinating refreshments, taking notes, follow up surveys/feedback, reporting on next steps for individuals/teams
• Supporting recruitment by attending careers days in local schools/colleges/business showcases – following up from the day, newsletters to sign ups
• Involvement in the people conferences – people coordination, registration, manage attendance registers to provide insight into attendees/non attendees
• Any other reasonable task or key accountabilities as required

Candidate Specification

To join us for an apprenticeship you must meet the eligibility requirements of the relevant training provider.

To join us for a HR Support apprenticeship you must meet the eligibility requirements of the relevant training provider. These are:

• 5 GCSEs (or equivalent) at Grade 4/C or above including English and Maths

We are looking for students with the following characteristics:

• A methodical approach to problem solving.
• The ability to use your initiative to undertake tasks efficiently and independently.
• Excellent verbal communication skills, which allow you to confidently liaise with clients and team members.
• Excellent written communication and attention to detail.

About your development

An apprenticeship position should be more than just a job. We know this and so do you. That’s why with our apprenticeship roles, we aim to give you the experience and technical knowledge you need to progress your career.

From the moment you join us, you’ll receive the training you need. You will be assigned a mentor, who will guide you to meet the objectives of your apprentice agreement. We’ll support you on your journey to completing the apprenticeship and your career aspirations beyond.

What else is involved?

You’ll be enrolled onto Accelerate Your Future, a structured three-year soft-skills development programme which develops the strengths that we know apprentices need to be successful at Mott MacDonald. It also gives you the opportunity to network and meet other apprentices and graduates in your cohort. The programme is a mix of residential events, classroom-based learning, virtual webinars, and sustainability and social impact challenges.

In addition to developing your soft skills, we recognise that each persons career goals vary, so when rolling off the programme we provide you with the tools and support to develop your ongoing career the way you wish to. Alongside our vast library of e-learning courses available to you, you can choose which direction you want your career to go in.

You will have the opportunity to make a difference; learn more about our Social Outcomes and the difference we can make!

Our social side

Being part of Mott MacDonald means more than just work, there’s a huge range of fun and exciting things that you can get involved in.

From the moment you join us, you’ll have the opportunity to expand your social and professional network, whether it’s meeting other placement students and graduates or joining forces with other members of staff from around the company at our annual sports day. Each of our offices have a sports and social committee which will give you the chance to be part of a variety of sports, social and charity events. We’re committed to promoting a strong culture of social responsibility and encourage our staff to play active roles in the local community.

It's worth noting that sports and social committees tend to vary from office to office, so as well as getting involved in what’s already on offer, don’t be afraid to suggest new events or initiatives that you think could be a great addition.

It doesn’t stop there. As well as events, you’ll also have access to discounts on cinema tickets, travel, fashion, utilities and much more as part of our company benefits which you can take advantage of the moment you join.

Equality, diversity and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Agile working
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.

More about Mott MacDonald
We’re a global engineering, management and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person’s differences and striving to meet their needs.
Our values: progress, respect, integrity, drive, excellence