Finance Business Partner - Customer

Job Description

MONY Group has evolved in recent years to become the UK’s leading listed tech-based savings platform, supporting not only its own well-trusted brands, MoneySuperMarket, MoneySavingExpert and Quidco, but also those of leading third-party businesses.

We’re on a mission to help households save money, in 2024 we helped them save £2.7 billion. It’s something we’re especially proud of! But we’re not stopping here. We’re committed to making our products and services even better to help them save even more. With big plans ahead, we’ve room for one new member of the team.

Insight into the role

The Commercial Finance team plays a critical role in our business, partnering with senior leaders and their teams to provide clear and accurate planning and forecasting, helping to ensure our commercial success and achieve our mission of ‘helping every household make the most of their money’.

Reporting directly into the Senior Finance Business Partner for Insurance and customer, the Customer Business Partner will be a close and trusted financial partner, embedded within the customer function providing valuable guidance and challenge on all key decisions. This role will provide detailed relevant insight into performance and its drivers, helping the function to optimise performance and achieve growth targets.

How you’ll spend your day

Trading Process

• Operates strong trading process to deliver advanced insight and drive action to improve commercial performance

• Ensure that the Customer team are fully appraised of the financial performance of their business areas through key KPI’s and the potential value and implications of relative tactical and strategic options

• Provide insight around total marketing performance and individual sources at both a brand and group level

• Coordinating cross-vertical marketing initiatives

• Ensure that issues and opportunities are recognised, analysed and raised with the relevant leadership team

• Leading the continuous improvements of Customer trading insight, working closely with the Data and BI teams

• Working alongside the customer team in supporting the production and insight for the weekly and monthly performance review sessions

• Providing strong support to the head of finance, deputising where appropriate

Decision Support

• Acting as a strategic partner with the Customer team, focusing on value creation and growth. Particular focus on supporting ongoing development of customer propositions such as MSM SuperSaveClub and Credit Monitor

• Help the business make the right decisions in response to rapidly changing trading conditions in a highly competitive digital marketplace

• Conduct effective and insightful post investment reviews

Budgeting and Forecasting

• Lead role in the vertical quarterly reforecast and budget planning processes

• In-month forecasting at the appropriate level of detail, developing this as business requirements change

• Deliver insightful analysis and commentary of forecasts and budgets

Processes and continuous improvement

• Manage agreed controls over commercial decisions and planning and investment processes

• Driving continuous improvement of reporting and forecasting processes, responding to the changing insight needs of the business

• Acting as a data steward to ensure integrity of reporting, working closely with Data and BI to resolve incidents and improve data

Management Accounting

• Review management accounts before final issue for commercial reasonableness and to agree any significant judgements that impact commercial results

What value you’ll bring to the role

• Able to successfully operate within a demanding, fast moving digital business

• Professionally qualified ACCA, CIMA or CA/ACA

• Ability to explore and analyse detail performance data to find the key trends driving trading performance without getting lost in detail or complexity

• Able to identify key commercial levers and influence commercial solutions at both senior financial and non-financial colleagues

• Naturally create strong working relationships as a trusted advisor, able to challenge and develop thinking

• Comfortable with challenging the business on complex, data driven decisions

• Commercially astute with the ability to identify, understand and mitigate risks

• A real focus on the customer and on ensuring that everything we do delivers a great outcome for our customers

Desirable

• Able to successfully operate within a demanding, fast moving digital business

• Professionally qualified ACCA, CIMA or CA/ACA

• Ability to explore and analyse detail performance data to find the key trends driving trading performance without getting lost in detail or complexity

• Able to identify key commercial levers and influence commercial solutions at both senior financial and non-financial colleagues

• Demonstrable experience of supporting cases or similar processes with workable financial insight

• Naturally create strong working relationships as a trusted advisor, able to challenge and develop thinking

• Comfortable with challenging the business on complex, data driven decisions

• Commercially astute with the ability to identify, understand and mitigate risks

• A real focus on the customer and on ensuring that everything we do delivers a great outcome for our customers

Desirable

• Experience of working in a retail or online business.

• To be able to use driver-based financial planning, with experience of the Anaplan tool preferable

• Confident with Business Intelligence tools such as Tableau and ability to build a suitable understanding of the group’s data architecture

What rewards are on offer?

• 27 days holiday (rising to 30) + bank holidays

• Pension up to 6% employer contribution

• Bonus scheme

• Enhanced shared parental leave - 6 months paid for both parents

• Digital Doctor on demand

• Work from anywhere scheme – 2 weeks per year

• Financial coaching

• Mental health platform access

How we’ll invest in you

We’re committed to your development. Expect mentorship, training, and opportunities to expand your skill set. Your own individual LinkedIn Learning license with access to over 16,000 courses.

Interview process

Screening Call (30 mins): With Internal Recruiter.

Microsoft Teams Call (30 minutes): With Hiring Manager

Interview & Task (60 mins): With Hiring Manager and another Senior Manager

At MONY Group, we believe in the strength of diversity and see inclusion as a strategic advantage. Our values guide us in creating a workplace where fairness and equity is a reality for all. We’re committed to minimising systemic bias and creating a level playing field for all candidates.

Contact us for reasonable accommodations in the application process, no need to disclose your disability or condition, just specify your needs. Unsure what to ask for? We can guide you through available accommodations.

We understand that job adverts only say so much and you’re likely to have a lot of questions. If you’d like to know more before applying such as more on hybrid working, salary, our parental leave policy etc, please just let us know, and we’ll be happy to help. You can contact the recruiter for this role, Laura at laura.hughes@monygroup.com

We believe that success isn’t solely defined by ticking boxes on a skills checklist. We encourage your application, so we can discover your skills and experience that will help you succeed in this role.