Mondelēz International • United Kingdom

Scientific Administrator

Employment type:  Full time

1–2 days/week at home

A little flex time

Job Description

Job Description

RSSL is an independent global leader at the forefront of scientific analysis, research, consultancy and, training. It provides services to the food, pharmaceutical and consumer goods industries and to it’s parent company Mondelez International. RSSL’s goal is to be a world class supplier of scientific services by offering scientific excellence coupled with industry leading customer service.

The Central Sample Administration (CSA) department is responsible for the administration of all samples coming into RSC (Reading Science Centre), main RSSL’s site. This includes responsibility for the receipt of samples; creating projects in the LIMS system; allocating projects to the correct departments; assigning analytical tests based upon submitted client paperwork and quotations; subcontracting analytical work; inputting of results; returning samples to clients; electronic and physical disposal of samples as required; maintaining chain of custody for controlled substances and liaising with internal and external customers.

This role will be to ensure the day to day efficient administration of samples received at the RSSL and maintain a flexible approach to working practices to ensure the smooth running of the CSA laboratory.

Primary Accountabilities / Responsibilities

Technical and Operational

  • To ensure samples are logged into the Laboratory Information Management System (LIMS) in an accurate and timely manner

  • Ensure the efficient throughput of samples in CSA from receipt to laboratory

  • Contribute to other elements of CSA’s role including sample disposal, sub-contracting etc.

  • Liaise with customers to ensure correct information is available, ensure customer satisfaction by acting as an interface with customers and deliver excellent customer service

  • To provide training and coaching to less experienced members of staff and new starters, as required

  • Ensure consistency, technical precision and compliance with methods of work and look to identify improvements

  • Develop good working relationships with RSC colleagues particularly in the laboratories and and customer services

  • Work as part of the CSA team to high standards of safety and quality

  • Collaborate with RSSL’s Operational Teams to ensure customer requirements are met in a timely manner

  • Able to work under pressure and adapt to meet an ever changing customer environment

Communication & Influence

  • Liaise with both internal and external customers where necessary to ensure that the information on LIMS is accurate and ensure customer satisfaction by representing RSSL in a professional manner at all times.

Quality and EHS

  • Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are read before starting work.

  • Help maintain a clean, tidy and safe working environment.

  • Understand and work to the requirements of GMP, UKAS or Home Office regulations as required .

  • Ensure training records are accurate.

Knowledge: including education, qualifications and training

  • Educated to Degree / HNC level in a relevant scientific discipline or equivalent relevant experience in a laboratory.

  • Excellent organizational skills, including time management and priority setting

  • Strong attention to detail and accuracy

  • Informing to ensure manager and key partners are aware of progress, achievements and issues at appropriate points

  • Excellent inter-personal skills, with the ability to interact effectively by with customers and colleagues by telephone, written communication and face-to-face

  • Team player, plus ability to work on own initiative

  • An organised approach, capable of working on several projects at any one time

  • Computer literate, including use of Microsoft Excel and Word

  • Fluent in English

In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:

  • Opportunities to learn and develop

  • Performance Related Bonus scheme

  • Contributory pension (up to 11% employer contribution)

  • Life assurance

  • 27 days holiday allowance (possibility to buy 5 extra days) + bank holidays

  • Employee Assistance Programme (EAP)

  • A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc).

No Relocation support available

Business Unit Summary

Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.

Curious about us and want to learn more?

Please explore: Website YouTube LinkedIn Glassdoor

RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Job Type


Administration Support

Administration Services

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Pension match/increase
Salary sacrifice
Life assurance
Annual pay rises
Matched pension contribution
Annual bonus
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can find the perfect balance of life and work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees are very happy with their salaries and feel that it is well above the market average

Working at Mondelēz International

Company employees


Gender diversity (male:female)

55% M / 45% F

Office locations

Uxbridge, Reading, Wokingham, Crediton, Bournville, Minworth, Sheffield, Chirk, Marlbrook

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023