Mondelēz International • United Kingdom

Multi-Lab Projects Coordinator

Employment type:  Full time

2 days/week at home

A little flex time

Job Description

Job Description

Are you you looking for a rewarding role where you can make a positive impact, working with the world's most innovative food and Life Sciences companies? Join our diverse team today and help us deliver real world solutions for a brighter future!

Reading Scientific Services Ltd (RSSL) is a cutting-edge Contract Research Organisation (CRO), providing research, analysis and consultancy to the life science, healthcare and food sectors.

The RSSL laboratories perform a wide range of analytical analyses for a variety of food, pharmaceutical and healthcare companies and support Mondelez research and innovation.

The multi laboratory project coordinator role is responsible for the overall smooth running of project workflow from the point of booking into the LIMS through to project closure. This role is responsible for tracking the progress of all multi-lab projects to ensure that results are issued on or before the project due date. Strong communication skills are essential to coordinate testing requirements and information exchange between the laboratories and to keep clients informed of any issues or delays.

The position is an operational role which will be primarily based at the Reading location although may require attendance of any of the RSSL sites.

Primary Accountabilities / Responsibilities


  • Provide high quality customer service at all times by ensuring effective organisation of all multi-lab projects across all RSSL sites

  • Coordination between laboratory schedulers to ensure that samples which cannot be subsampled are scheduled appropriately to ensure that turnaround times are adhered to

  • Ensure that the LIMS is kept up to date at all times and that clients and other involved laboratories are informed of any delays to their projects in a timely manner

  • Remind and/or chase laboraties ahead of due dates to confirm that multi-lab projects are on track to deliver to clients on time

  • Facilitate adherence to project milestones and ensure that the issuing lab is aware of their responsibilities

  • Support with ensuring that LIMS billing plans are correct and that the format of certificates of analysis is correct ahead of release

  • Provide training and support to assigned deputies

  • Identify and implement continuous improvement opportunities to improve workflow

Communication & Influence

  • Work as part of a multi-disciplinary, multi-site team

  • Liase with clients, business development and laboratories to ensure effective delivery of multi-lab projects

  • Provide regular updates to stakeholders on MLP performance and statistics

  • Participate in client and stake holders meetings as required

Leadership and supervision

  • Plan and optimise workload to meet client expectations

  • Train assigned deputies in the role responsibilities to provide cover for absence


  • Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are understood and followed

  • Complete assigned quality actions in a timely manner

  • Assist with the documentation of SOPs and generation of Risk Assesments and COSHH

  • Maintain a clean, tidy and safe working environment

  • Understand and work to the requirements of GMP and UKAS

  • Ensure training records are accurate.

Knowledge, Skills, Experience and Language Requirements

  • Educated to Degree or PhD in a relevant scientific discipline or equivalent relevant experience in a laboratory.

  • Accountable, honest, hardworking and able to work efficiently in a team

  • Flexible and adaptable to meet customer/business requirements.

  • Well organised and capable of working on multiple activities concurrently.

  • Meticulous attention to detail

  • Good verbal and written skills with the ability to communicate with client’s and colleagues

  • Self motivated, enthusiastic and quick to learn

  • Able to organise own work and others to maximise output

  • Experience of working in a laboratory and good understanding of lab equipment is preferred

  • Computer literate in standard MS office applications

  • Experience of working in a regulated environment.

  • English fluency (written and spoken)

No Relocation support available

Business Unit Summary

Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.

Curious about us and want to learn more?

Please explore: Website YouTube LinkedIn Glassdoor

RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Job Type


Administration Support

Administration Services

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Pension match/increase
Salary sacrifice
Life assurance
Annual pay rises
Matched pension contribution
Annual bonus
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can find the perfect balance of life and work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees are very happy with their salaries and feel that it is well above the market average

Working at Mondelēz International

Company employees


Gender diversity (male:female)


Office locations

Uxbridge, Reading, Wokingham, Crediton, Bournville, Minworth, Sheffield, Chirk, Marlbrook

Hiring Countries



United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023