< Back to search

Mondelēz International • United Kingdom

Inside Sales Executive

Employment type:  Full time

< Back to search

top 3 scores:
90%

Hours flexibility

85%

Autonomy

85%

Salary

Apply now

Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Reading Science Centre is the Global Science Centre for Mondelez International. In addition to providing research and scientific services to its parent company it also provides a range of scientific services to other companies operating in the the food and pharmaceutical industries.

This role plays an important part in supporting the Commercial Life Science team. You manage incoming customer enquiries from various channels – email, phone, the internal system - MyRSSL, - asking the right questions to understand their requirements, identifying and liaising with appropriate technical colleagues and administration functions to ensure timely and accurate communication.

How you will contribute

You will:

  • Client Engagement: Managing incoming emails, phone calls, and MyRSSL inquiries to prepare accurate quotations/proposals and deliver timely updates on ongoing projects.
  • Strong Communication Skills: Building and maintaining excellent relationships with clients and internal technical teams.
  • Effective Multitasking: Handling inquiries from multiple clients across various channels simultaneously while maintaining high service standards.
  • Proactive Outreach: Sending targeted outreach emails and conducting initial scoping calls with small or dormant accounts to drive new business opportunities.
  • Account Management: Serving as the primary point of contact for assigned accounts, focusing on maximizing existing business and identifying new growth opportunities.
  • Additional Support: Assisting the Commercial Life Science team with other tasks as needed to achieve business goals.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Educated to degree or professional qualification standard in a science subject
  • Intermediate level for MS Office (Word, Excel and PowerPoint)
  • Proven excellent communication and relationship building skills
  • Retail account management Demonstrating credibility with senior stakeholders
  • Ability to maintain calmness whilst multi-tasking with several stakeholders and re-prioritise in changing environments
  • Excellent communication skills with ability to adapt personal style to others’ preferences and translate complex scientific information into simple terms.
  • Ability to manage stakeholders and keep key partners updated on progress
  • Peer Relationships - Collaborative style with ability to build partnerships both internally and externally, quickly finding common ground and solve problems for the good of all.
  • Previous Inside Sales / Customer Service or Account Management experience in scientific setting
  • Multitasking / fast paced environment / managing several communication channels
  • Direct client experience

More about this role

Work schedule: 100%

No Relocation support available

Business Unit Summary

Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.

Curious about us and want to learn more?

Please explore: Website YouTube LinkedIn Glassdoor

RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#RSSL

Job Type

Regular

Account Management

Sales

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Salary sacrifice
Life assurance
Annual pay rises
Annual bonus
Sabbaticals
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Enhanced pension match/contribution

We asked employees of Mondelēz International what it's like to work there, and this is what they told us.

Location flexibility
83%
Employees are very happy with their working location freedom
Hours flexibility
90%
Employees are very happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
81%
Employees feel that they can find the perfect balance of life and work
Role modelling
78%
Employees feel that most people work flexibly
Autonomy
85%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
73%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
76%
Employees feel that the culture supports equity and inclusivity well
Culture
76%
Employees enjoy the working environment
Mission
77%
Employees feel quite excited about the company mission
Salary
85%
Employees are very happy with their salaries and feel that it is well above the market average

Working at Mondelēz International

Company employees

4500

Gender diversity (male:female)

55:45

Currently Hiring Countries

Poland

Slovakia

United Kingdom

United States

Office Locations

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023