Senior EMEA Microsoft Technology Presales Specialists (various technologies)

Job Description

ISVs at Microsoft are unique in the sense they are both customers we sell to, and partners we co-sell with. To support the ‘sell to’ motion, these enterprise customers require streamlined sales, account, and technical enablement processes and resources. To support the ‘sell with’ motion, these customers need support in access to Microsoft’s broad base of industry customers, strong partnership and alignment with our GPS team, in addition to taking advantage of all of our partner products and services. As tech centric organizations, ISVs expect technical depth across common scenarios and access to PG via a “level 300”, single named source.

The main goal of a Microsoft Technology Specialist (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. The TS is expected to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.

We’re looking for an exceptional talent to be part of an exciting new EMEA motion to lead the development and growth of the EMEA ISV business.

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own technical discussions with customers working in a collaborative fashion to leverage people, processes and tools,; use consultative and/or Challenger method; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.

• Build strategy: map the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.

• Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case.

• Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture and on the migration plan. Drive Proof of Concepts (POC) and Minimal Viable Products (MVP).

• Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.

• Identify and Support the creation of new pipeline within customer engagements in collaboration with the Specialist.

• Be the Trusted advisor and use proactive effort to find and understand customers’ pain points and work with partners to design and offer solutions (with business case) to technical leaders.

• Be the Voice of Customer to share insights and best practices with Global Black Belt and Engineering, to remove key blockers and drive product improvements.

Qualifications

Required/minimum qualifications

Master's Degree in Computer Science, Information Technology, or related field AND several years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND solid technical pre-sales or technical consulting experience OR technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications

Certification in relevant MS technologies or disciplines

Extensive experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

Proven technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.