Principal Program Manager - Regional IT/IAM Programs

Job Description

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Principal PM Manager - Regional IT/IAM Programs, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

#COICareers

Responsibilities

As a successful Principal PM Manager - Regional IT/IAM Programs, your performance objectives will consist of the following:

• Managing a team of Senior-level Individual Contributors that are experts in their field
• Hands-on People Manager with a proven track record of leading intellectually capable PMs
• Attract, grow, and develop talent with a Growth Mindset
• Be empowered and accountable by modelling, coaching, and caring for your team
• Analyse and interpret program data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans
• Interpret customer requirements as they relate to standard operating procedures and drive parity between the two
• Collaborate across internal groups, external suppliers, and customers
• Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards
• Participate in technical communities to stay informed of best practices and changes within the broader discipline and share them with the organization
• Empower a culture of safety, security, and compliance in all aspect of datacenter activities
• Establish and enhance strong working relationships with partner organizations
• Create and manage end-to-end project plans and ensure on time delivery
• Plan, manage, and communicate end-to-end project plans with stakeholders and teams
• Perform day-to-day project check-in and updates to manage project delivery and quality
• Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
• Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity
• Work with various Engineering, Operations, Electrical and Mechanical teams during project planning and execution
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

Qualifications

Required Qualifications:

• Significant years of industry work experience
• Significant years experience in developing and implementing programs in Datacenter Operations or related fields
• Experience developing and presenting executive level presentations and reports

Preferred Qualifications:

• STEM college degree or certification in IT with equivalent work experience
• Ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment
• Significant years’ experience in leading a diverse, technical team.
• Experience with Project and Program management in large complex, cross-functional organizations.
• Experience in structured process improvement and efficiency gains (e.g., Six Sigma, Kaizen, etc.).
• Experience in Data Center Operations

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.