Modern Work Solutions Sales Manager - Retail & Consumer Goods

Job Description

The modern work organization is a fast growing team accountable to lead the GenAI transformation of our customers and help them to improve their business processes and gain efficiency & productivity thanks to our Copilot portfolio.

Are you inspired to help our Retail & Consumer Goods customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

This opportunity will allow you to accelerate your career growth, develop your business acumen on GenAI transformation and lead a team of highly motivated sellers.

In the MW Specialists team, we are looking for passionate, experienced, and credible specialist leaders who will follow the model | coach | care approach to developing and winning team sales strategy that will deliver on the Modern Work Solution Area goals. As a Modern Work (MW) Solutions Specialist Manager, you will lead transformational shifts to drive deployment and create business value for customers. You will provide direction/guidance on the development of solutions across solution areas and support areas. You will lead a team to develop strategies for driving and closing opportunities. You will facilitate the development of partner strategies and ensure execution. You will contribute to setting up the events and promoting best practice sharing across subsidiaries. You will oversee the end-to-end business across geographical regions. You will ensure the team meet sales targets and operational standards and maintains the health of metrics within the assigned territory. You will interact with Corporate leadership and senior-level stakeholders to get support for their team and the geographical regions. You will act as a thought leader to help their team connect Microsoft solutions to customer business impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• People Management
  • You will deliver success through empowerment and accountability by modeling, coaching, and caring.
• Sales Execution
  • You will lead teams to identify and track new opportunities, bring impactful industry insights into customer engagements, and lead a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value.
• You will lead your team to develop strategies through orchestration for driving and closing opportunities and guide your team on communicating with customers to understand their business needs or facilitate customer interactions to assess needs.
• Scaling and Collaboration
  • You will coach your team to learn and apply the orchestration model and guide the team to build a network of partners to cross-sell and up-sell.
• Technical Expertise
  • You will coach the team on business and market knowledge and act as a thought leader to help the team connect Microsoft solution to customer business impact.
• Sales Excellence
  • You will lay out customer satisfaction long-term strategies, guide team in whitespace analysis, and participate in regular strategic planning for assigned territory, review plans via ROB meetings, and align plans of team across departments.
  • You will ensure team meet sales targets and operational standards and maintain the health of metrics within the assigned territory while mentoring/coaching team on growing knowledge on sales or products and ensuring team completes training and obtains certifications as required.

Qualifications

• Technology-related sales or account management experience
• Bachelor's or Master's Degree in Computer Science, Information Technology, or related field (or equivalent qualification) combined with technology-related sales or account management experience.
• Serveral years demonstrated people management experience.

Additional or Preferred Qualifications

• Solution or services sales experience.
• Experience and knowledge of Microsoft technologies.
• Working knowledge of Microsoft’s commercial cloud offerings - including Microsoft 365, Office 365
• Knowledge of managing hardware pipeline and selling devices, including Surface, Hub, and MTR, to enterprise customers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.