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Microsoft UK • London, United Kingdom

Logistics Technician

Employment type:  Full time

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top 3 scores:
83%

Location flexibility

81%

Hours flexibility

79%

Autonomy

Job Description

This Role is based in West Drayton

As a Logistics Technician internally known as Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

#COICareers

Responsibilities

Responsibilities

  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
  • Develop working knowledge of stock control and inventory management practices and procedures.
  • Ensure accurate documentation of incoming and outgoing deliveries as well as records.
  • Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
  • Perform cycle audits and data corrections to ensure all inventory controls are met.
  • Help to reconcile and report inventory discrepancies.
  • Ensure detailed physical inventory tracking and staging.
  • Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
  • Comply with all security and data management policies.
  • Embody our culture and values.

Qualifications

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Company benefits

Wellbeing allowance
Health insurance
Dental coverage
Gym membership
Mental health platform access
Buy or sell annual leave
Shared parental leave
Charity donation scheme
Employee assistance programme
Employee discounts
Volunteer days
Fertility treatment leave
Open to compressed hours
Open to job sharing
Fertility benefits
Enhanced sick pay
Enhanced sick days
Compassionate leave
Travel insurance
20 days annual leave + bank holidays
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Childcare credits
Carer’s leave
Cycle to work scheme
Faith rooms
Annual bonus
Annual pay rises
Company car
Hackathons
Open to part-time employees
Pregnancy loss leave
Life insurance
Equity packages
Financial coaching
Relocation packages
Sabbaticals
Enhanced pension match/contribution

We asked employees of Microsoft UK what it's like to work there, and this is what they told us.

Location flexibility
83%
Employees are very happy with their working location freedom
Hours flexibility
81%
Employees are very happy with the flexibility in the hours they work
Benefits
67%
Employees are largely happy with the benefits their company offers
Work-life balance
63%
Employees feel that they can switch off quite easily from work
Role modelling
74%
Employees feel that most people work flexibly
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done

Working at Microsoft UK

Company employees

Globally: 228,000

Gender diversity (male:female)

67:33

Currently Hiring Countries

United Kingdom

Office Locations

Awards & Achievements

Most flexible companies

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Flexa100 2024