Integration and Technical Infrustructure Manager

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement and Construction (EPC) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

The role of the Integration and technical Infrastructure Manager (ITIM) requires strong interpersonal, communication and organizational skills. We are seeking a Project Manager with the ability to self-direct and who has a strong background in Data Center Construction, with an emphasis on telecom project/construction management.

The ITIM is responsible for the project management of all integration and fit-out activities associated with MSFT owned system and/or services and critical infrastructure that is required to be installed into a new data center build or lease facility to deliver capacity to the business. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with landlord and other vendors. The ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

The ITIM is responsible for producing and managing project plans and executing major milestones (Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, Colo Ready) and for the financial approval and management function of these tasks on Microsoft lease projects.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The key responsibilities of the ITIM includes, but is not limited to:

• The ITIM will be a relentless advocate for managing a safe worksite , supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction PM and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
• The ITIM is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the landlord, Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
• The ITIM will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design.
• The ITIM is responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, FFE procurement and installation
• Coordination of the design, procurement, installation and turn up of the facility Corporate Network
• In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts.
• The ITIM will align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
• The ITIM will be the responsible identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT (CSE), DCI NE, Networking and Integrated services.

Business Processes:

• Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving build and lease program specification requirements and report on KPIs for the same.
• Manage the selection, contracting, and integration of multiple vendors and internal partners.
• Drive deployment of solutions that can be socialized globally across DCD projects, both builds and leases.
• Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.
• Apply influence, strategies and negotiation skills to identify options and recommend solutions.

Communication:

• Regularly reviews cost and KPI metrics, invoices, process/policy communications to client partners.
• Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Construction PM.
• Attend scheduled Integration meeting and other project meetings, and report as necessary.
• Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required.
• Provide weekly project status reporting to Data Center Execution standards.
• Challenge and remove barriers by working with others around a shared need or customer benefit.
• Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
• Incorporate diverse perspectives to thoroughly address complex business issues.

Accountability:

• Responsible for developing, managing, and reporting on scope, schedule, and budget in relation to the Integration and technical fit-out scope and packages.
• Work independently in support of the Data Center Development Project.
• Track lessons learned and identify and execute on cost down site up opportunities.
• Provide Vendor oversight and performance management, as required.
• Support Preparation of Request for Proposal (RFP’s), PER’s, and other project approval tools & templates.
• Review and approval of vendor scope of work and design review of site and building plans, as required.
• Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
• Manage compliance with prior audit results and recommendations.

Qualifications

• Experience managing cross-functional and/or cross-team projects.
• Bachelor's Degree AND experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• Some experience reading and/or writing code (e.g., sample documentation, product demos).

Preferred Qualifications:

• BICSI RCDD or similar Telecommunications Design/Installation Experience is a plus

• Previous Data Center construction/IT Fit out or management experience a plus.

• Construction Health & Safety Knowledge

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.