Account Executive, Schools & Multi-Academy Trusts

Job Description

Account Executive (AE): (Schools, MATs)

A career in the Education Team at Microsoft will give you the opportunity to join a talented and dedicated team in pursuit of our goals for our education customers. You will be given the freedom and inspiration to utilise your skills, drive and, most importantly, your imagination - to make a difference to your customers and have a lasting impact in your role.

Microsoft is on a mission to empower every person and every organisation on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Responsibilities

Responsibilities:

As an Education Account Executive you will be expanding strategic education customer relationships to drive larger impact and targeted business growth and drive the jointly agreed customer multi-year Digital Transformation business strategy, delivering agreed outcomes while leading a virtual internal and external team with the customer and partners.

• Disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase case for change and Microsoft's unique value proposition for education.
• Mobilising, orchestrating, mentoring and leading the Microsoft Account Team, partners and customer in order to help solidify the path to the complex yet exciting journey that is Digital Transformation
• Selling education services and solutions that:
  • Drive student and educator usage by focusing on strategic workloads in Office 365 (Forms, Teams, OneNote)
  • Grow usage of integrated learning solutions on the Microsoft platform (Office 365, School Data Synch, Teams, Edge, Dynamics 365)
  • Grow and protect Windows 11 device share, by creating demand for experiences specific to Windows.
  • Drive Azure as the cloud for education.
  • Grow awareness/usage of the Microsoft Cloud to close talent gap of students, researchers and faculty/instructors on Azure/Cloud
  • Drive active usage of Minecraft: Education Edition

• Leading the process of structuring deals and define the negotiation strategies for the customer account.
• Establishing Microsoft as a leader in education transformation and future ready skills championing Microsoft’s mission to empower every student by supporting education future-ready skills focus across the spectrum of our audience engagements, from high level conversations on skills/employability with leaders, to getting students excited about computer science, and empowering students to graduate with industry recognized skills.
• Be able to articulate the Education Transformation Framework vision, followed by the customer maturity framework/path for customers to take to enable their digital transformation based on their stage and objectives/capabilities they want to achieve.
• Presenting and demonstrating key end-user solutions/capabilities and technical architectures aligned to a customer maturity framework/path, looking holistically end to end to the resources ready for deployment & adoption (usage) assistance for smooth customer experience.
• Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy maintaining rigorous sales process compliance.
• Continuously nurturing and expanding your sales, industry, technology and competitive knowledge and capabilities
• Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings.
• Update MSX entries / review MSX opportunities on a weekly basis.
• Accountable for meeting pipeline targets (QPC/CPC)

Qualifications

Qualifications:

Experiences Required: Education, Key Experiences, Skills and Knowledge:

• Strong sales and business background with technology-related experience, that includes extensive direct contact with customers and partners.
• Proven track record achieving sales quota – preferred.
• Possess executive maturity, presence and experience in building trust with senior education decision makers and articulating how education institutions can digitally transform teaching and learning/student outcomes with Microsoft solutions.
• Ability to drive digital transformation in a highly competitive environment with proven ability to successfully anticipate market changes to drive industry-relevant solutions, address competitive threats and navigate complex customer environments.
• Experience in leading and driving the entire sales cycle, orchestrating virtual selling teams where necessary, leveraging repeatable offerings that maximise revenue/market share/consumption opportunities and increase customer satisfaction.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.