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Mars UK • Waltham, Leicestershire, United Kingdom

Senior Online Customer Development Manager (12 month FTC)

9.4

/10

Transparency Ranking

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top 3 scores:
94%

Location flexibility

91%

Hours flexibility

90%

Autonomy

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Job Description

Job Description:

This role is responsible for leading and managing the UK Mars Food Pureplay business (lead customers Amazon and Ocado), the growth engine of the UK Food business, circa £4m NSV.

What are we looking for?

  • Sales experience that includes selling, negotiating and leveraging insights to deliver customised customer plans achieving company and customer objectives and advancing category leadership -

  • Self-driven highly motivated and comfortable interacting at various levels of an organisation with versatile styles

  • Passion for e-commerce channel with strong understanding of e-commerce and digital environment and differences vs traditional trade

  • Experience managing a budget and/or trade revenue optimization and ROI

What will be your key responsibilities?

  • Pureplay lead: take full accountability for the ecosystem and performance for UK Ocado and Amazon including being a key contributor to the Regional Amazon team and performance.
  • Define and drive a long-term vision on how to win with Amazon in the UK including influencing internal stakeholders to make this happen.
  • Manage the Amazon account to achieve targets both quantitative (NSV, profitability, market share) and qualitative (content, visibility)
  • Lead and coordinate negotiations and manage the UK account P&L for Amazon and Ocado
  • Coordinate cross functional teams as required to ensure perfect execution of the JBP
  • Execute the plan with excellence including accurate timely forecasting, detailed follow through and efficient trade revenue optimization to an agreed budget.

What can you expect from Mars?

  • Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

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#LI-HYBRID

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps

We asked employees of Mars UK what it's like to work there, and this is what they told us.

Location flexibility
94%
Employees are very happy with their working location freedom
Hours flexibility
91%
Employees are very happy with the flexibility in the hours they work
Benefits
84%
Employees are very happy with the benefits their company offers
Work-life balance
80%
Employees feel that they can switch off quite easily from work
Role modelling
81%
Employees feel that flexible working is part of the culture
Autonomy
90%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
75%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
78%
Employees feel that the culture supports equity and inclusivity well
Culture
86%
Employees feel like it is a really great environment to work in
Mission
84%
Employees feel very excited about and aligned with the company mission
Salary
70%
Employees feel that their salary is good and matches the value they bring

Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)

57:43

Office locations

London, Slough, Waltham, Castle Cary, Birstall, Plymouth

Hiring Countries

Brazil

France

Ireland

Netherlands

Poland

United Kingdom

United States

Awards & Achievements

1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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