Senior Director Digital Strategy & Operations

Job Description:

The Digital Products, Platforms & Services team is a newly formed team within Petcare is responsible for designing, developing & rolling out state-of-the-art digital products across brands, regions & divisions globally and helping our brands accelerate organic growth.

We are looking for a skilled, highly motivated, and proactive CDO Chief of Staff to join our team. The Chief of Staff/Strategy & Operations (CDO) plays a crucial role in our organization and is accountable for developing our digital strategy and driving operational excellence across our digital products and platforms. This role is instrumental in providing strategic support to the CDO and in collaborating with senior leaders across the organization and divisions to align priorities, develop roadmaps and business cases, and ensure our digital function operates effectively and efficiently to deliver exceptional value to the organization and pet parents alike.

What are we looking for?

• Experience in developing and executing digital strategies, roadmaps, and business cases, preferably in a consulting environment or for large, complex organizations.

• Strong analytical skills and experience performing data analyses to inform strategic recommendations, with a track record of delivering data-driven insights and recommendations.

• Experience with digital operating models, scaled agile methodologies, and driving implementation across an organization

• Demonstrated experience in tracking and reporting on transformation Key Performance Indicators (KPIs)

• Influencing and collaborating closely with executive leadership roles to drive performance improvement and change management topics, specifically within large organizations (preferably complex, multinational companies).

• Experience in a client-facing role at a top-tier consulting firm is a nice to have but not a requirement.

What will be your key responsibilities?

• Lead digital strategy development in close collaboration with business leaders across the company

• Drive data analysis to develop strategic recommendations, including proof-of-concept (PoC) development

• Define the overall CDO budget envelope, including split by CDO area, and overseeing each area as they develop their own budget

• Support the CDO in preparing strategic content required for key updates/forums, including Senior Leadership Forum

• Track and report on CDO transformation KPIs in close collaboration with CDO Leads

• Oversee strategic prioritization of key features / use cases (including backlog) with CDO Leads

• Define the operation of the Digital function, and working closely with the PMO in execution across divisions (e.g., driving product-led agile methodology in the organization at scale)

• Articulate and sequence change management needs and driving communication efforts to anchor the in the organization

• Act as a strategic thought partner on digital strategy for the whole of GDP

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

#LI-HE1 #TBDDT

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.