Sales Data Stewardship Lead

Job Description

Job Description:

Position: Sales Data Stewardship Lead

Job Description:

At Mars Snacking, we are on an ambitious journey to rewire and almost double the size of our business by 2030. We see digital and data as an increasing multiplier of value across not just Mars Wrigley, but also the Health and Wellness and Retail global business units of Mars Snacking.

With this in mind, we recently established the Chief Data Office (CDO) Organization to define and execute the end-to-end enterprise data strategy inclusive of data and platform governance associated with AI for the company. In collaboration with our various Global and Regional Function Business, Process Experience Owners (GXOs), Regional Champions and CIOs and Digital Technology Leaders, and Global Business Services teams, we will establish robust data quality practices, effective operating models, evolve data in conjunction with AI literacy, and implement durable technology capabilities to govern our data as an asset from end to end. The CDO organization will serve as an accelerator to our Mars Snacking’s next generation of data-led AI journey.

The Sales Data Stewardship Lead is part of the Chief Data Office Organization within Mars Snacking, directly supporting the Global Director of Enterprise & AI Stewardship and Delivery – Sales Domain. In this pivotal role, the lead will be partnering with regional, global and transformational Functional Leads to effectively analyse, document, organize, optimize and orchestrate all aspects of enterprise data, including the data foundation, analytics and AI.

The role will also be responsible for driving user adoption of the capabilities for the scope within the Sales business and collaborate with the enterprise data governance program office to periodically publish KPI metrics, share learnings, celebrate successes, and coordinate escalations. This role ensures seamless coordination, optimization, and delivery of data-driven insights while helping advancement of AI capabilities for Sales function scope.

Functional Scope of Sales Domain

The Sales Domain covers the end-to-end sales process, covering:

• Partners of choice with customers & suppliers, driving category growth and enabled by a customer centric mindset and a shared data ecosystem
• Integrated business planning approach, featuring multiyear touchless scenario planning and execution capability
• Reimagining domains such as logistics, customer service and sustainability as proactive value drivers through leveraging automation, digital and artificial intelligence

Domain Scope includes Market Execution Plan, Manage Customer, and the Future of Sales

Data Object Accountability: Demand, Forecasting, Contracts, Sales/Order, Customer, Perfect Store Execution, and many more.

Key Responsibilities:

Strategic Leadership

• Support the Global Director – Data & AI Stewardship and Delivery – Sales Domain in the leadership and execution of a fully integrated Data and AI Stewardship Strategy for Sales Domain.
• Align stewardship efforts with business objectives and priorities.
• Guide Global and Regional functional Leads with Data & AI enabled automation opportunities to simplify and automate business processes in digitization journey.
• Develop and execute templates and frameworks for the capture of complex data design, functional and business process metadata
• Build a backlog to support data improvements, quick wins and prioritization for Sales

Data Governance, Quality, and Metadata Management Orchestration:

• Capture data object and critical data element mappings against business functions and processes within Sales
• Facilitate adherence to data governance policies, and guide the management of data standards, and execution of data quality discipline across E2E Sales function scope.
• Collaborate closely with the Data Governance program office and data technology capability teams to ensure functional requirements are addressed and prioritized by various DG council and SteerCo forums as necessary.
• Collaborate with the Data Architecture program office to produce a technology-agnostic logical data model which serves all aspects of Sales function while supporting enterprise-wide capability
• Collaborate with legal and compliance teams (as necessary) to address ethical considerations related to data use in AI.
• While redesigning and sustaining the Sales function, ensure the metadata is captured, curated, and maintained overtime so it stays FAIR i.e. Findable, Accessible, Interoperable, and Reusable.

Data in support of AI/Analytics Deployment for Sales:

• Analyse, document, optimize and orchestrate plans for fit-for-AI/Analytics data to enable functional use cases for Sales Domain.
• Work closely with the data architects, data modelers/engineers, data scientists and AI engineers to ensure data is mapped, tested and ready for analytics models.
• Coordinate with the Sales Domain transformation team to continuously improve, monitor, and publish KPI metrics related to usage adoption of analytic and AI capabilities.

Cross-functional, market and regional collaboration:

• Work closely with data stewards and custodians from global, regions, markets, etc. to orchestrate timely and right level of support for data issues across Sales.
• Engage with and manage relationships with business and digital technology stakeholders to facilitate cross-functional collaboration.
• Communicate progress, challenges, and opportunities effectively.

Continuous improvement and Innovation:

• Stay informed about industry trends, emerging technologies, and best practices.
• Adapt data stewardship processes to evolving needs within E2E Sales.
• Support change management and data literacy/training needs of Sales domain scope.

Coaching and Guiding the Data & AI Stewardship Community:

• Guide and or manage data stewards for a durable data culture at Mars Snacking.

In addition, the ideal candidate also exhibits following traits:

• Self-starter with strong business acumen who understands organizational issues, and challenges.
• Ability to communicate and discuss technical solutions with business partners in a meaningful way.
• Entrepreneurial and collaborative in nature who enjoys being able to navigate changing direction of programs and strategies as they evolve.
• Skills to understand the culture and emotional blockers for people’s willingness to embrace change.
• Experience presenting data related ideas and program updates flawlessly to a wide range of business teams and leads.

Competencies: Business Insight, Collaborates, Cultivates Innovation, Decision Quality, Drives Engagement, Drives Results, Manages Complexity, Optimizes Work Processes, Strategic Mindset, Tech Savvy

Qualifications:

Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

• Bachelor’s degree in computer science or business analytics or related major with equivalent business experience. MBA/Master's degree preferred.
• Proven 10+ years of experience in large scale data management and business transformation.

Preferred Qualifications:

• Strong expertise in data domains such as Customer, Vendor, Sales/Order, Forecasting, Contracts, Co-pack/Co-man, promotions, price and so on.
• Experience with SAP S/4, Kinaxis, Nielsen data, Salesforce, TPM, etc preferred.
• Recent experience as global data steward / chief data steward is preferred.
• Significant experience in data strategy, data architecture, data management, and/or data quality, analytics and AI, and other related technical discipline
• Experience analysing and understanding business processes to determine and capture data requirements
• Experience managing and/or coordinating a variety of technical and non-technical talent in complex programs from a data-related function
• Deep understanding of data modelling concepts (conceptual, logical, physical) preferred
• Experience with various data governance, catalog and quality tools such as Collibra, Informatica, SAP, and/or Microsoft Purview
• Experience with Master Data Management, SAP MDG and core data objects such as Material, Customer, Vendor data.
• Data transformation experience within the Consumer Products & Goods industry is preferred but not required.
• Experience building Power BI, Tableau, or similar for executive dashboards and reports.
• Experience engaging with technical and non-technical audiences and all levels of employees to understand their priorities and related data skill needs.

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.