Key Account/Customer Development Manager (E-Commerce & Emerging Channels)

Job Description

Job Description:

Account Manager is responsible for achieving profitable sales growth at customers for the Mars business. This role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, promotions, and seasonal merchandising. This role is also expected to seek new business opportunities in fast-growing emerging marketplaces.g, energetic and entrepreneurial environment, you've found the right place.

Who are we?

• Since its founding in 2004, KIND has been on a mission to make the world a little kinder one snack and one act at a time.
• KIND was born out of its founder's desire to create a snack that was healthy and tasty, wholesome and convenient. What began as a line of premium Fruit & Nut bars sparked the creation of an entirely new healthier snacking category.
• Today KIND has a family of snacks that offer solutions for a variety of different occasions, delivering over $1bn sales globally.
• We are committed to making the world a little kinder, because we believe that there's more to business than just profit.
• We're looking for passionate, conscious collaborators to help us meet our goals: to inspire kindness, with one tasty snack (and good act) at a time. If you're looking to be a part of an inspirin

What are we looking for?

• Driven by delivering results and a hunger to seek new opportunities and challenges in an exciting space
• Experience in E-Commerce, Sales, Marketing, for Fast Moving Consumer Good Industries
• Understanding of forecasting and turning data into insights into action to drive customer growth
• A creative problem solver with excellent communication, accountability and collaboration skills
• A passion in contributing to a small growing team, adding to our culture and going the extra mile to grow the KIND brand

What will be your key responsibilities?

• Customer Management: you will own our relationships with a number of Direct e-commerce (Ocado) and Discounters customers. This includes being the primary point of contact, owning the P&L and all day to day customer facing and internal responsibilities
• New Business & Marketplaces: you will be responsible for driving our new business agenda online & in the value channel – winning new accounts in one of the most diverse and rapidly evolving market places. For example, On Demand Delivery (Deliveroo, UberEats), 3rd party marketplaces or Discounters (e.g. B&M). Leveraging a test & learn approach to drive KIND distribution.
• National Account Support: your internal responsibilities will include owning EPOS tracking, stock holding reporting, promotional analysis and other scorecards and trackers. Also includes supporting the process of invoices, demand planning and trade spending. External responsibilities will cover nominating customer promotions and leading the set-up of new products.
• Perfect Digital Store & Retail Media Lead: you will own and lead the retail media agenda, translating campaigns to customer and promotional specific activations for online customers. Both omnichannel (e.g. Tesco, Sainsbury’s, Asda, Booker), by supporting the wider team, and direct e-commerce accounts (Amazon and Ocado). Driving a strong sponsored search & banner strategy

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

* Our fantastic office is based in Farringdon *

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.