Global Process Owner - Order to Cash

Job Description:

Mars Global Services (MGS) is the shared service partner for the business, and a community of over 3,000 Associates creating value and insights through unique skills, scale and technology to both power and continually transform how we do business. We’re driven to enable the segments to focus on growth by freeing up time for Associates in the segments to do what they do best.

The Global Process Owner – Order to Cash will be responsible for establishing and driving the global strategy for the Order to Cash process with the goal of defining a globally standardized process for OTC. This initiative aims to enable Mars to realize efficiencies while ensuring accuracy and control. In this capacity, as a GPO you will own and define enterprise-wide standards for the process, establish the metrics that matter for the process, and drive the transformational agenda globally to achieve stated goals.

You will oversee a team of Associates globally, directly engaging with our MGSF Operations, MGSF Outsourcing provider, and Mars Segments. It holds a strategic nature, necessitating thought leadership and collaboration with internal stakeholders.

What are we looking for?

• Completion of an Undergraduate Degree in Accounting or Finance Professional Certification, such as CA or CPA, and/or a master's degree

• At least 15 years of extensive domain experience in accounting/finance, specifically within Order to Cash processes, with a preference for prior roles as a Global Process Owner.

• Direct experience in Shared Services environments and/or with BPO service providers is mandatory, along with global exposure and understanding of regional and country-level nuances.

• Preferential consideration for candidates with real-time experience in SAP Finance module and previous involvement in implementing SAP 4/Hana in a CPG environment.

• Strong knowledge and hands-on experience with bolt-on tools in the OTC space, such as High Radius and Trade Promotion Management systems etc.

• Prior success in leading transformational programs or enterprise-wide change initiatives.

• Experience in managing teams, including global and remote management.

• Proficiency in the English language is required.

What will be your key responsibilities?

• Assume global ownership for formulating strategy, designing processes, and overseeing the implementation of digital, re-engineering, and innovation projects across Order to Cash processes.

• Make decisions on delivery model strategies for processes, collaborating with broader leadership teams on location and sourcing strategies (Business Process Outsourcing (BPO) versus captive).

• Identify, strategize, and implement transformation projects to meet desired objectives.

• Define and maintain the process and control standards documentation for Order to Cash (O2C), including building process-level controls based on Internal Controls Excellence (ICE) control guidance and any additional controls, such as the identification of automated controls.

• Drive process standardization through enterprise design across geographies at the Mars Inc level, making decisions on where customizations are permissible and overseeing implementation through indirect teams.

• Defining the entire end-to-end business process and supporting technology, collaborating with wider MGSF, Controllership, DT, and the Segments.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.