Digital Growth Change Lead

Job Description:

As Pet Nutrition Europe (PNE) accelerates its digital transformation, the Digital Change Manager ensures successful adoption of digital solutions by embedding change management strategies. This role drives engagement, communication, and capability-building to enable seamless transitions and maximize the impact of digital initiatives across the region.

What are we looking for?

• Proven experience in change management within a digital transformation or large-scale business transformation context, preferably in a multinational organization.

• Strong business engagement and stakeholder management experience, with the ability to influence and collaborate with senior leaders, cross-functional teams, and regional stakeholders.

• Expertise in digital adoption and capability building, with a track record of driving business readiness, training programs, and cultural shifts towards digital-first ways of working.

• Hands-on experience in designing and implementing change frameworks, methodologies (e.g., PROSCI, ADKAR, Kotter), and tools to drive adoption at scale.

• Ability to translate complex digital initiatives into clear, compelling narratives, ensuring alignment across diverse teams and business functions.

• Experience in leading communication strategies, crafting messaging, and delivering engagement initiatives that drive clarity, motivation, and action.

• Data-driven mindset with experience in measuring change adoption, tracking key metrics, and using insights to continuously improve change strategies.

• Strong problem-solving skills and ability to navigate ambiguity, balancing strategic thinking with pragmatic execution.

• Experience in working across regional or multi-market environments, adapting strategies to local business needs while maintaining alignment with global transformation goals.

What will be your key responsibilities?

• Change Strategy & Execution: Develop and implement a comprehensive management framework to drive digital adoption, ensuring alignment with business priorities and transformation goals.

• Business Engagement & Stakeholder Management: Act as a strategic partner to senior business leaders, clusters, and functional teams, ensuring strong sponsorship and engagement in digital change initiatives.

• Leadership & Influence: Provide expert guidance to leadership teams on managing organizational change, fostering a culture of digital-first ways of working, and enabling teams to navigate transformation with confidence.

• Communication & Advocacy: Design and execute targeted communication plans that articulate the "why" and "how" of digital agenda, ensuring clarity, consistency, and alignment across the region.

• Capability Building & Adoption Acceleration: Define and lead structured training programs, upskilling initiatives, and business readiness activities to empower associates and teams with digital capabilities

• Performance Measurement & Continuous Improvement: Establish KPIs to track adoption success, identify roadblocks, and drive continuous improvement through insights, feedback loops, and best practice sharing

• Collaboration & Integration: Work cross-functionally with Digital, P&O, Cluster Teams, and Business Leaders to embed digital solutions into daily operations, ensuring seamless transitions and tangible business impact.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

#TBDDT

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.