Team Leader

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

Key Responsibilities

• Actively engage with origin offices to resolve necessary issues.

• Monitor team’s performance on timeliness, accuracy and productivity and make sure Global KPIs are met.

• Closely monitor daily production status of the team to ensure smooth production.

• Plan leave and shift schedule for the team. Assist in providing support for absenteeism.

• Review and approve/reject overtime work for team members when needed.

• Responsible to coordinate on department’s administrative tasks, including working hour file maintenance, Weekly report Statistics etc.

• Attend weekly managers meeting upon request.

• Work closely with management to meet Critical Success Factors.

• Contribute to and participate in annual appraisals.

• Gather data and generate weekly in house reports to measure performance against critical success factors.

• Record individual team member’s weekly statistics and present to individuals in order to enhance their performance.

• Ensure team members follow company policies and guidance as per staff handbook.

• Perform other job related duties as required and assigned.

• Constantly review standard working procedures within your areas and update timely whenever necessary. Advise team members of new IOPs and make sure they are being followed.

• Ensure internal processes are being continuously analysed to identify possibilities for improvement and ensure full implementation.

• Continuously review business processes, identify and propose changes that will improve quality, timeliness and productivity.

• Keep Department Head informed on all critical issues related to performance in general as well as specific ones.

Required Education/Work Experience

• Bachelor’s Degree holder

• 3-5 years leadership experience, performance, people management, and change management

• Relevant experience in shipping, logistics, forwarding, supply chain operations

• Excellent verbal and written English skills for co-ordination with Shipper, warehouse, carriers, end customers

• Business knowledge/process understanding to provide a value add to the customers through effective business solutions

• With exposures to projects and process improvements

• With experience with SAP, and highly exposed with MS Excel is a plus

• Amenable to work in the morning shift

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.