Senior IT Administrator Support (all genders) at AMANA a LucaNet company

Job Description

The Role

As a Senior IT Support Administrator you’ll experience an exciting opportunity to maintain, configure, and operate client computer systems, servers, and data security systems.

Your expertise will ensure our internal IT structure remains up to date, while providing second-level support to all employees for their personal and internally used IT systems. Additionally, you will provide guidance to professional and junior team members, actively participate in project and task planning, and offer documentation and support for various systems and processes.

AMANA, part of the LucaNet Group, have been developing specialized, user-friendly and intelligent systems in the areas of taxation, disclosure management, XBRL and leasing since 2011. With more than 80% of DAX companies already AMANA customers, we are one of the market leaders in the DACH region with our GlobalTaxCenter and SmartNotes disclosure management system. We have more than 1000 customers from 20 European countries and a wide partner network globally and are looking for you to continue our successful expansion.

What you'll do

• Manage user accounts, permissions, and access levels to ensure streamlined operations
• Set up and configure hardware and software for our valued employees
• Proactively implement and sustain IT security measures to safeguard our digital assets
• Address and resolve IT-related inquiries and requests from employees
• Document supported systems and processes for clarity and reference
• Manage and maintain internally deployed software and tools
• Distribute and manage tickets, ensuring timely resolution of IT support requests
• Provide valuable guidance to professional and junior team members fostering growth

What you bring to the table

• Proficiency in Active Directory (AD), Azure, and Mobile Device Management (MDM) for seamless operations
• Strong knowledge and hands-on experience with VMWare, ensuring efficient virtualization solutions
• Familiarity with both Windows and MacOS operating systems
• Experience with Office 365 administration to enhance productivity and collaboration
• Excellent problem-solving and troubleshooting skills to swiftly address technical challenges
• Strong documentation and communication abilities for seamless knowledge transfer and thrive both independently and within a team environment

Perks at work

• LucaFlex – We enable you to determine your work schedule and location according to your needs
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. And sometimes it’s just time for a break. That’s why we offer you our mobile work options or a sabbatical
• Team Spirit – We work as a team and like to celebrate as a team, so we take any opportunity to get together, learn together, and celebrate together
• Learning & Development – We encourage you to pursue knowledge and inspiration and give you the time, space, and budget to do so
• Charity Time – We support you in taking the time to do some good
• Health & Wellbeing – We care about your mental health and wellbeing and provide you with the programs to stay fit, productive, and get the support you need
• Generous vacations – We encourage you to take time off to relax, travel, and recharge
• LucaNet.Engage – We support your personal and professional development in a targeted manner with our employee development process
• Compensation and Company Pension Plan – We are committed to Fair Pay as well as supporting our people also for their future with a company pension plan and/or pension allowances
• JobRad – We have partnered with JobRad so that you can find your dream bike supported by us
• Staff Discounts – Thanks to our corporate benefits partner, you can receive a whole bunch of discounts for different areas

Powered by uniqueness

Everybody’s different here and we like it that way. At LucaNet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. The more voices we have represented in our business, the more we will all thrive, contribute, and be forward-thinking. That’s why we only want to assess candidates based on qualifications, merit, and business needs. You are welcome at LucaNet for who you are, no matter your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, and disability status.

People don’t fit into neat boxes, we know that. If you think you’d excel in this position, even if you don’t cover all points, we really want to get to know you and why you’re great for the role. Please avoid including your picture, age, and marital status in your CV.

Learn more about our culture and D&I journey