Service Change Manager

Job Description

The salary for this role is £50,000-£55,000

Are you an IT professional experienced in Change Management and looking for a new challenge?

Do you have experience managing complex software releases in Azure Cloud environments?

Can you liaise with multiple cross-functional teams to ensure tech changes are adopted?

Would you be interested in helping with the running of crucial platforms that help the government keep Livestock safe and healthy?

If so, we’d love to hear from you!

At Livestock Information (LI) Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values.

As the Service Change Manager at LI Ltd., your focus will be to herd the planning, coordination, and execution of releases across the diverse pastures of our Azure-based terrain. Get ready for a day where you're not just overseeing changes; you're driving a route for smooth transitions, ensuring our livestock tech is always on the right track!

Responsibilities

Your responsibilities will include:

• Change Planning and Coordination: Collaborate with cross-functional teams to plan and schedule changes in accordance with project timelines. Develop change calendars, including timelines, resources, and dependencies.

• Azure Platform Expertise: Manage changes within the Azure cloud environment, utilizing platform-specific tools and services. Ensure the compatibility and optimization of applications within the Azure ecosystem.

• ISO 20000 Compliance: Apply ISO 20000 principles to change management processes, ensuring alignment with IT service management standards. Implement and maintain change management documentation in compliance with ISO 20000 requirements.

• Environment Management: Lead change management across multiple environments, including development, testing, staging and production. Implement strategies to minimize and streamline change processes.

• Risk Management: Identify potential risks associated with changes and implement mitigation strategies. Work closely with stakeholders to communicate and manage expectations related to change timelines and potential impacts.

• Continuous Improvement: Evaluate and enhance change management processes to optimize efficiency and effectiveness. Implement automation to improve the change process.

Requirements

We are looking for someone with the following:

• Proven experience as a Change Manager in an Azure environment.

• Hands-on experience within ISO 27001, ISO 20000 standards and IT service management frameworks.

• Strong understanding of Azure platform services and tools.

• Excellent communication and collaboration skills.

• Ability to work in a fast-paced, dynamic environment.

• Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer) are a plus.

• ITIL and /or ISO 20000 certifications above foundation are highly desirable.

Benefits

As an LI employee, you will be entitled to our company benefits which include:

• A fully remote and flexible working set up

• 33 days annual leave, inclusive of Bank Holidays

• 4 x annual salary Life Assurance

• Market leading pension scheme through Legal & General

• Enhanced Family Friendly Policies

• Excellent learning, training, and career development opportunities

• 24/7 access to our Employee Assistance Programme

• A diverse and inclusive culture where everyone is respected and valued

Application and Interview Process

To apply for this role, you will need to submit a CV and answer some pre-screening questions.

The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face.

If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing talent@livestockinformation.org.uk before the closing date to discuss your needs.

Values

We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team.

We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals.

Diversity statement

At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply.

Further information

If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk

Disclaimer

Livestock Information Ltd. cannot sponsor work visas at this time.

Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.