Senior Account Manager - Property

Job Description

We are looking for a Senior Account Manager – Property

Who are we?

Ki is the biggest global insurance tech company you’ve never heard of, unless you’ve been looking to insure a satellite, wind farm or music festival recently.
We launched in 2021 on the back of a fund-raise that delivered $500m of investment, making us one the largest fintech start-ups that year. Our investors were excited about the fact we were revolutionising the way a 333 year-old industry was working. We have written over $400m worth of premium in 2021. Together with partners at Google and UCL we developed Ki and created a platform that helps insurance brokers cover risks in a fast and frictionless way. We’re continuing to lead the charge on the digitisation of this market and that’s where you come in - we need more excellent minds to work with us to realise this goal and create more opportunities. If helping us transform a multi-billion global industry sounds exciting to you, read on.

Purpose of this role

To collaborate effectively with the broader Distribution, Portfolio Underwriting, and Portfolio Management teams, and to play a pivotal role in executing Ki’s underwriting and distribution strategy for your portfolio. This involves converting renewal and new opportunities while enhancing Ki’s market position and reputation as a leading Lloyd’s digital syndicate.

You’ll take the initiative within your portfolio to establish the Account Management function at Ki and integrate value-added services for our partner brokers. This includes helping to define the target operating model for the Account Management team and assisting in the development of new processes and protocols that enhance the team’s capacity to drive a profitable portfolio of business into the algorithm. Additionally, you’ll lead the onboarding process for new colleagues in the
Account Management team, ensuring they are set up for success.

You’ll also be responsible for ensuring overall integrity and coherence within the account management team by coordinating activities across multiple broking houses, which includes building, maintaining, and servicing key strategic relationships with Ki’s partner brokers.

Your role will be instrumental in Ki’s success by managing relationships with all key stakeholders and maximizing the customer experience. This will involve understanding their business needs, with a specific focus on platform usage, maximizing policy retention, identifying new opportunities, and generating new business—all of which will contribute to the successful delivery of our strategic plan.

Our culture

Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought and social background bring richness to our working environment. No matter who you are, where you’re from, how you think, or who you love, we believe you should be you.

You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.
If this sounds like a role and a culture that appeals to you, let us know – apply here.