Flexa

2–3 days/week at home

Dog friendly

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Job Description

THE GOAL

This is an amazing opportunity for a dynamic Assistant Kiosk Manager who will deputise managing a KellyDeli owned Kiosk

Reporting to the Head of Regional Managers, the Assistant Kiosk Manager will assist in the management and daily operations of a KellyDeli owned concept. They will create and maintain a true brand experience for our customers and partners. The Assistant Kiosk Manager will ensure that their allocated concept delivers the highest-quality food standards and outstanding customer service. They will lead and develop their team to continuously grow performance and like for like sales.

We have high standards for our products and the Assistant kiosk manager must be passionate about maintaining our brand excellence.

WHAT THEY DO

Responsibilities:

People Management

  • Recruiting and training new staff
  • Developing existing staff
  • Motivating and encouraging the team to achieve targets
  • Managing team schedule and payroll
  • Actively demonstrates company values drives values within the team

Drive Operations Excellence

  • Coordinating production and sales teams
  • Budget management
  • Stock management
  • Cost control
  • Continuous improvement in Operations
  • Liaise with eco-system (suppliers, retailers, KellyDeli team, consumers, etc)

Deliver High Quality Products

  • Respect menu book and product concept
  • Full compliance with food safety and hygiene standards

Deliver Outstanding Customer Service

  • Leads a customer-service and customer-satisfaction oriented team.
  • Creates a positive customer experience
  • Assist line manager in managing customer feedback and complaints

Grow Sales Performance

  • Support in creating action plans for achieving agreed sales targets
  • Promote our brand and products
  • Marketing management
  • New product implementation

WHO THEY ARE

Experience

  • People management experience
  • Business and commercially oriented with excellent customer service skills
  • Solid organization and relationship management skills
  • Flexibility, open-mindedness, entrepreneurial and hands-on mindset
  • Tenacious and focused, Problem-solving abilities, attention to detail
  • Excellent interpersonal and communication skills
  • Financial awareness
  • Self motivated and motivates others
  • High quality and food safety standards
  • Passionate about Asian Food
  • Languages: fluent in English

Benefits / other information

  • 27 days holiday
  • 35 hours per week

Company benefits

Dog friendly office
Work from anywhere scheme – work from anywhere for up to one week
Wellbeing allowance
Mental health platform access
Health insurance
Birthday off
Cycle to work scheme
Volunteer days
Company wide holidays/offsites
Employee discounts
Teambuilding days
L&D budget – Uni Fund
Annual pay rises
Daily meal vouchers
Location
82%
Employees are very happy with their working location freedom
Hours
75%
Employees are largely happy with the flexibility in the hours they work
Benefits
72%
Employees are largely happy with the benefits their company offers
Work-life balance
65%
Employees feel that they can switch off quite easily from work
Role modelling
72%
Employees feel that most people work flexibly
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
78%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
70%
Employees feel that the culture supports equity and inclusivity well
Culture
71%
Employees enjoy the working environment
Mission
72%
Employees feel quite excited about the company mission
Salary
45%
Employees feel that their salary is fair and in line with the market average

Working at KellyDeli

Company employees

253

Office locations

London, Paris, Madrid, Milan, Dusseldorf, Malmo, Monterrey, Amsterdam, Brussels, Denmark

Hiring Countries

Belgium
France
Germany
Italy
Mexico
Netherlands
Sweden
United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023

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