Service Delivery Manager

Job Description

The Information Lab Ireland

• Remote first role

• Excellent work life balance

• Competitive package

We are a Data Strategy Consultancy. We help deliver fast decision-quality information that helps our customers turn their data into a competitive advantage. Our clients consist of Global Enterprise Organizations seeking to undergo a comprehensive Finance Function transformation or achieve substantial growth in data maturity, leading to a corresponding impact on their organisational culture.

Our core purpose is to create the next generation of data leaders, who will develop solutions that will benefit people everywhere. We are committed to delivering exceptional results and creating long-term value for our clients. As a small, leading and rapidly scaling Data Analytics consulting firm, we prioritise excellence, collaboration, and a client-centric approach.

At The Information Lab, the well-being of our employees is one of our top priorities. A good work-life balance, encouraging continuous learning and development, celebrating each other’s successes and supporting each other in all that we undertake, underpin everything that we do. The business is currently remote first. This specific role will be a blend of remote and on-site. Being locally available to work in Dublin as and when required would be a necessary part of this role.

Role Purpose

The role of the Service Delivery Manager is pivotal to our solutions offering. This person will be responsible for overseeing the successful delivery of enterprise-level projects, service and solutions development for enterprise clients. This position requires exceptional communication, organisation, leadership and service delivery management skills to ensure client satisfaction and business growth. The Service Delivery Manager will collaborate closely with clients and internal BI, engineering and architecture teams to ensure seamless execution of long-term client engagements in planning and developing enterprise data solutions.

Type of Person

• Demonstrated consulting experience with a client focus

• Qualified project manager or service delivery manager

• Excellent Communication Skills

• Passion for Data and Analytics

• Change Management Expertise

• Passionate about continuous learning and development

• Adaptable and Resilient

To apply simply click the apply now button and submit your CV. For more iiinformation contact careers@theinformationlab.ie

Package and Rewards

• A competitive Salary circa €60k to €90k, depending on experience. Health Insurance + Pension, Excellent work life balance.

• Training and continued support in data analytics, data engineering and business consulting as it relates to enterprise data analytical projects.