Conversion Rate Optimisation Manager

Job Description

Hey! We're Huel, and we're pleased to meet you 👋

Our culture thrives on high performance, and we set the bar high for new Hueligans who join us.

We invite you to read the advert below for our new Conversion Rate Optimisation Manager position to understand the role, and explore our 7 Huel values before applying to ensure we have the right working environment for you!

The role

Being primarily an e-commerce business, Conversion Rate Optimisation is critical to our growth! To ensure we continue that growth we are now looking for a new Conversion Rate Manager to join us. You will be responsible for driving forward our digital experiences for our customers, ensuring revenue growth, new customer stickiness and customer retention from our websites. Here's an insight to your day-to-day:

• Own the continuous improvement of our customer journey and be accountable for improving funnel completion across our UK and international websites
• Own the strategy for cross-sell and up-sell within the user journey and use this to improve AOV
• Work with UX to create optimised user journeys for new and returning customers based on their behaviour
• Effectively deliver impactful AB tests and work with product, trading and engineering to implement
• Gather user feedback and actively work to remove customer pain points in the purchase funnel
• Work with our Performance Marketing, Retention and SEO teams to optimise sales funnels and landing pages by traffic source
• Manage our daily, weekly and monthly website reporting through a web analyst, ensuring that stakeholders are clear on success measures and performance

Not yet sure if this is the right role for you? Click HERE to read a more detailed job description.

What we're looking for in you

We’re looking for new Hueligans who thrive in a high-performance environment and are driven by an unwavering pursuit of excellence. We want individuals who aren’t afraid to think outside the box and hold themselves accountable. If you’re excited about setting ambitious targets and believe that extraordinary results come from innovative thinking and strong teamwork, you’ll be a perfect fit for life at Huel

• This role will best suit someone with around 3 years + of experience working within a conversion rate/site optimisation role.
• Experience with Contentsquare, Heap, and ThoughtSpot would be a major advantage, but not a requirement!
• Bring a strong analytical and commercial background
  
• This is a great opportunity for someone to lead the Optimisation of our new website basically from scratch! We’re looking for someone that has the confidence and ability to make key implementation decisions for the website

What do we offer in return?

We know that at times, our teams face demanding pressures, and exceptional effort deserves meaningful rewards. That's why we've created a world-class perks and benefits program designed to support our Hueligans in achieving their best, both professionally and personally, while celebrating the global impact they're making!

🕖 Hybrid working - We spend Mondays, Tuesdays and Thursdays in the office together. The remaining two days have the option to be worked from home. You'll also have the opportunity to work out of our offices in London and Birmingham

🌴 30 days annual leave PLUS bank holidays

🥤 Free Huel to keep you going

🏖️ 2 weeks a year to work remotely from anywhere! One week in the Summer and one week at Christmas

🐾 Dog friendly

🙋 Paid Volunteering Days

🏋️ Free on-site gym with free classes, and we will give you your own nutrition plan

🧠 Free 1-on-1 therapy provided by Self-Space.

🏥 Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary

⚡ Electric Car Scheme with onsite charging

🚴Cycle to Work Scheme

🤰 Enhanced Family Leave

👪 Workplace Nursery Scheme

🎓 Huel Academy

💸 Paid Employee Referral Scheme

🎉 Biannual events to celebrate success - Have you heard about Huelchella?

We are Hueligans

We know that diversity isn't just important; it’s essential, and it makes us stronger. We're all about embracing our differences, celebrating what makes us unique, and bringing together Hueligans from all walks of life.

Whilst we all share the 7 values of Huel, it’s our individual differences that truly enhance our culture of belonging. We seek out Hueligans from around the world, encouraging authenticity, diverse views, and fresh ideas to create products that our global customers love.

Meet our teams here.