Business Analyst (12 month FTC)

hedgehog lab is a globally renowned digital product consultancy with two decades of experience and a reputation as true masters of our craft. Proudly operating from the heart of Northern England, we are on a mission to digitally craft a better world by delivering transformative solutions that align seamlessly with strategic visions.

Our culture thrives on turning constraints into catalysts for innovation, empowering our team to tackle the most complex technical challenges with confidence, architecting scalable and innovative solutions that future-proof businesses. Beyond our award-winning work, we’re also known for our Flexa-certified company culture.

We’re looking for a passionate Business Analyst who thrives in an environment where expertise, curiosity, and impact converge. If you’re ready to help shape the future and create digital products that leave a lasting legacy, we’d love to hear from you.

Are you an experienced Business Analyst who thrives on turning ambiguity into clarity and helping teams deliver better outcomes? At hedgehog lab, we’re looking for a Business Analyst to join our growing Product team and help our clients build impactful digital products. Initially this will be a 12 month fixed-term contract but we hope it will be made permanent.

About the Role
As a Business Analyst at hedgehog lab, you’ll work at the heart of multidisciplinary teams, shaping the definition and delivery of innovative solutions across a wide range of industries. You’ll help uncover user and business needs, clarify complex requirements, and ensure that digital products are solving the right problems. You’ll collaborate with clients, Product Managers, Engineers, and Designers to turn insight into action—and action into impact.

What You’ll Do

Shape Client Solutions: Lead business analysis activities to understand client businesses, map processes, identify opportunities, and define goals.

Clarify & Communicate: Produce artefacts such as process maps, user journeys, business cases, and user stories that keep teams aligned and focused.

Champion Users & Value: Ensure product decisions are grounded in evidence and meet both user needs and business objectives.

Collaborate Cross-Functionally: Work closely with delivery teams to ensure clarity, reduce ambiguity, and support successful implementation.

Continuously Improve: Contribute to the evolution of our business analysis practice, sharing tools, techniques, and templates that raise the bar.

What You Bring:

2-4+ years of experience in a Business Analyst or similar role, ideally in a digital or consultancy environment.

End-End project experience

Strong stakeholder engagement skills with the ability to translate between business and technical perspectives.

Experience leading business analysis work, facilitating workshops, and producing clear, actionable documentation.

Familiarity with Agile product delivery and working in cross-functional teams.

A problem-solving mindset and the confidence to navigate ambiguity.

Why Join Us?

Help shape products that have a genuine impact for users and businesses.

Collaborate with talented people in a culture that values curiosity, inclusivity, and continuous learning.

Gain exposure to a variety of sectors, from health to fintech to education.

We’re committed to building an inclusive environment where everyone can thrive. If you're passionate about business analysis and excited by the opportunity to work on meaningful digital projects, we’d love to hear from you.

Ready to turn insight into impact? Apply now and become a Business Analyst at hedgehog lab.

Note: Research shows that women and individuals from underrepresented backgrounds often refrain from applying to positions unless they meet all the specified criteria. If you believe you possess the necessary qualities for this role but do not fulfil every requirement, don't hesitate to apply. We actively encourage you to showcase your skills and what you can contribute.

Our interview process:

Stage 1️⃣ - Intro Call with a member of the Talent team, Andrew or Lisa (30 minutes Google Meet)

Stage 2️⃣ - First stage interview with the hiring manager (30 minutes Google Meet)

Stage 3️⃣ - Final stage interview with at least 2 member of the hiring team (60 minutes Google Meet)

Why hedgehog lab?

• Rated #1 in the UK on Clutch for mobile development.
• Our People are our greatest asset, and we are so proud to have been certified as a Great Place to Work, as rated by 93% of our business.
• We’re a fully Flexified Employer, certified by Flexa. We know a one size fits all approach doesn’t work for everyone, we work with our employees to establish a model that benefits both parties.
• We received the Advanced Award in the North of Tyne Combined Authority Good Work Pledge.
• Check out our Glassdoor reviews!
• Inclusive environment. We never discriminate based on race, colour, religion, gender, gender identity, sexual orientation, nationality, genetics, disability or age. From menopausal support to neurodiversity adjustments, we’ll continue to foster an inclusive culture at the lab where everyone can let their authentic selves shine.

What we offer:

🏖️ 36 days paid holidays (UK), including bank holidays.

🏖️30 days paid holidays (Bulgaria), including public holidays and special leave days

🏡 Flexible working environment. We understand that not one approach fits everyone. Whether they are working from the office or home, we fully support our team in whichever way they prefer to work.

👶 Enhanced parental policies.

🧠 A transparent and open company culture where politics are shunned, and everyone works as a team.

📖 Annual learning & development budget (Global) plus 4 days L&D leave, which renews every year

💙Annual wellbeing budget (Global) plus 2 paid wellbeing days to use as you feel fit

💌 Free therapy sessions with Spill (Global). Mental health is paramount to us. Our partner, Spill, is a Slack-integrated therapy app available to all our staff at no extra cost

💰 Bippit financial wellbeing service (UK) gives everyone access to a professionally-qualified financial coach, tools and resources to alleviate money stresses.

🏥 Bupa health plan (UK). This cash plan enables UK employees to claim back cash back for a selection of routine health expenses

🐴 1 volunteering day a year. Volunteer and contribute to a cause of your choice (Global)

🥳 Monthly payday socials and annual Summer and Christmas parties. We also like to celebrate important cultural milestones.

🚴‍♀️ Cycle-to-Work scheme (UK)

🏄 Multisport card (Bulgaria). Access to over 1000 facilities and 500 activities nationwide

Diversity & inclusion statement

We strongly believe that having diversity within our team is integral to doing our best work and creating the most innovative products for our customers. We encourage people from underrepresented backgrounds to apply to our roles.

We’re a family-friendly employer with a culture based on trust, autonomy and flexibility. With a current 85% FlexScore®, we’re learning as we go. By listening to our team and always asking for feedback, we can continue to improve and offer a working environment worthy of attracting the most creative and dedicated people in technology.

If you require any adjustments to submit an application for a vacancy, or if you require any reasonable adjustment should you be invited to interview, please let us know.

For any questions about this role or future opportunities, please contact Holly Orange, Talent Acquisition Adviser, at holly.orange@hedgehoglab.com or talent@hedgehoglab.com