Business Analyst

Job Description

In this wide-reaching Business Analyst role, you’ll operate across change & delivery, responsible for documenting requirements and user stories, conducting impact assessment of proposed changes to people, process and technology, managing and implementing successful change, as well as coaching the business in the delivery of change.

Location: We perform at our best when we feel trusted and are able to choose an approach to working that suits us best, which is why we are a remote-first company. However, we also believe in face to face collaboration, and our UK colleagues meet once a month for team time and quarterly for company get togethers in our Leeds office, so we ask that you be within a commutable distance that you are comfortable with in order to attend the office on those occasions.

Day to day we’ll trust you to work on the below:   

• Discovery: Explore ideas to understand the business/customer need.
• Documentation & Delivery: Prepare requirements/user stories for change to support RFP processes and successful delivery via internal development teams and 3rd party solution providers.
• Impact Assessment: Evaluate the effect of changes on people, processes, and technology, identifying risks and mitigation strategies.
• Continuous development: Evolve the business analyst framework, toolkit & techniques, and support their adoption and collaborative use across project/programme teams.
• Support & Coach: Coaching the business in the delivery of change and to determine the right level of documentation required for that change.
• Definition of ‘As is’ and ‘To be’ models: identifying alternative solutions and new approaches where appropriate.
• Benefit Management: Identify and measure the benefit of change initiatives.
• Assessment: Identification of opportunities, risks and blockers in delivering workable solutions.
• Delivery: Ability to work across projects from concept to post implementation, able to prioritise effectively and focus on elements that truly add benefit.
• Stakeholder Engagement: Keep stakeholders informed, ensuring expectations are managed and aligned.
• Collaboration: Work closely with IT, architecture, and change teams to ensure smooth implementation of solutions.
• Project Management: Manage smaller projects, overseeing them from start to finish.

You’ll need to have:   

Skills:

• Workshop facilitation
• Coaching
• Process mapping and modelling
• User story creation with testable acceptance criteria
• Define functional and non-functional specifications
• Impact assessment & gap analysis
• Stakeholder analysis and engagement
• Ability to influence and effectively communicate with people at all levels of the business
• Value chain analysis
• Benefits measurement
• Problems solving, root cause analysis and analytical skills
• Project Management; manage timelines, resources, and risks for projects

Knowledge:

• Business Analysis tools and techniques
• Change delivery methodologies e.g., agile, waterfall
• Understanding of system integration and data migration

Behaviours & Attributes:

• Passionate and enthusiastic about delivering change
• Enabling and promoting collaborative team working
• Self-motivated
• The ability to motivate others
• Empathetic
• Attention to detail
• Adaptable

What’s in it for you?

At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we've been flexified so you can trust that we're a truly flexible workplace. All we ask is that you attend the office once a month to come together with work colleagues. You'll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.

You’ll receive a wide range of benefits, such as 38 days annual leave (inclusive of bank holidays, remote flexible working, a discretionary performance bonus, 6% pension contribution and various benefits aimed at supporting your wellbeing and work-life balance such as a working from home allowance. You can check out a full list of our benefits here.

Roles are advertised at a benchmarked market median rate. Offers will be made within a range of the median, depending on skills and experience.

Please note - Applicants must be authorized to work in the UK without restrictions or sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.