Business Analyst

Job Description

We have an exciting opportunity for a Business Analyst to join a busy and collaborative team.

In this wide-reaching Business Analyst role, you’ll operate across technology & delivery as well as being responsible for documenting requirements/user stories and conducting impact assessment of proposed changes to people, process and technology, as well as coaching the business in the delivery of change.

Day to day we’ll trust you to:   

- Lead the discovery of ideas to understand the business/customer need

- Document requirements/user stories for change to support RFP processes and delivery via internal development teams/3rd party solution providers

- Identify and conduct impact assessments of proposed changes to people, process and technology

- Continuously develop the business analyst framework, toolkit & techniques, and support their adoption and collaborative use across project/programme teams.

- Coach the business to support them to deliver change, and to determine the right level of documentation required for that change

- Definition of ‘as is’ and ‘to be’ models

- Undertake benefits identification and measurement on change initiatives

- Identify opportunities, risks and blockers in delivering workable solutions

You’ll need to have:   

Skills:

- Workshop facilitation
- Coaching
- Process mapping and modelling
- User story creation with testable acceptance criteria
- Functional and non-functional specifications
- Impact assessment & gap analysis
- Stakeholder analysis and engagement
- Ability to influence and effectively communicate with people at all levels of the business
- Value chain analysis
- Benefits measurements
- Problems solving, root cause analysis and analytical skills


Knowledge:
- Business Analysis tools and techniques
- Change delivery methodologies e.g., agile, waterfall


Behaviours & Attributes:
- Passionate and enthusiastic about delivering change
- Enabling and promoting collaborative team working
- The ability to motivate others
- Self-motivated
- Empathetic
- Attention to detail

What’s in it for you?

At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we've been flexified so you can trust that we're a truly flexible workplace. You'll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.

You’ll receive a wide range of benefits, such as 30 days annual leave, remote flexible working, up to 20% performance bonus, 6% pension contribution and various benefits aimed at supporting your wellbeing and work-life balance. You can check out a full list of our benefits here.

Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.