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ClearBank • London, United Kingdom

Senior Business Analyst - back office functions

Employment type:  Full time
8.5

/10

Transparency Ranking

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top 3 scores:
90%

Location flexibility

84%

Autonomy

82%

Hours flexibility

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Job Description

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About you

You’ll be joining the Product team as a Business Analyst working on back office initiatives for HR, Internal Audit, Risk and Compliance, and Legal. Reporting to the Product Lead, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

And you’ll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50.

You will be:

  • Performing business analysis on your respective products’ area, transforming analysis and requirements in to concise, written and visual outputs
  • Creating and enhancing process maps where required and sharing and presenting solutions and opportunities to the stakeholders and SMEs
  • Using the analysis performed to assist the product and development team in the continued development of the product vision and firm objectives
  • Contributing ideas and analysis to solution and design workshops
  • Documenting current and future processes, products, and other workshops outputs, with the aim that the materials can be shared, presented, and used by various stakeholders (internal and external to the bank)
  • Creating epics and features for back office business areas and products. Ensuring problem statements, goals and acceptance criteria / metrics are defined, documented and understood by all members of the team
  • Leading the review (grooming) of backlogs with product owners and scrum teams, ensuring backlogs reflect the product owner’s order of priorities
  • Working with scrum masters, stakeholders and developers to create and refine stories, allowing them to be able to plan and start work
  • Leading knowledge share and presenting your business analysis outputs with other teams across the bank

Requirements

  • An experienced BA that has a deep understanding of processes and can solutionise
  • Proven experience in working on multiple product deliveries at the same time, being structured in approach of achieving objectives and goals
  • Experience of working in the financial and or preferably a regulated industry
  • Strong analysis, problem-solving, and idea creation skills – contributing to the design and solution process
  • Excellent examples and experience of working in agile product delivery
  • Digital Transformation and automating data flows. Someone who has evolved digital workflows and can work with data models and data flows
  • Ability to convert analysis in to clear and concise documentation – visual representation is important
  • A motivated, proactive, self-starter who wants to make a difference and play a key part in growing an exciting business
  • A collaborative worker and team player, with great stake
  • A person who takes ownership and accountability of their projects, who understands the depths of problem statements beyond just face value requirements
  • Adaptable, embraces change, and enjoys multiple challenges
  • High level of attention to detail, and drive to understand underlying business processes in great depth
  • Experience of pre development and process mapping, as well as post development for UAT, Business Ready planning and rollout.
  • Ideally experience with internal business areas for HR, Risk & Compliance, Legal, and Internal Audit

The ideal candidate will demonstrate outstanding technical capabilities and aptitude to learn. Experience and passion of working in an agile, innovative and fast paced environment is key to this role.

Benefits

  • At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager
  • Spacious and well-equipped new office in London
  • 27 days annual leave per year, plus flexible bank holidays
  • The option to work outside of the UK for up to 30 days per year
  • Regular company-wide socials
  • Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
  • Private healthcare through Healix and discounted Bupa dental cover
  • Enhanced family-friendly leave
  • Plus, you’ll have the opportunity to join an innovative team that’s building a bank fit for the future! 🚀

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

Company benefits

Flexible working week
27 days annual leave + bank holidays
Work from anywhere scheme – Option to work abroad for up to 30 days in a 12 month rolling period
Private GP service
Dental coverage – Employee paid benefit
Health insurance
Enhanced maternity leave
Enhanced paternity leave
Annual bonus – discretionary bonus scheme linked to performance
Bank holiday swaps
Accrued annual leave – 5 day carryover
Income protection
Open to part-time employees
Enhanced sick pay
Fertility treatment leave
Mental health platform access
Eye Care Support
Adoption leave
Compassionate leave
Family health insurance – Employee funded at preferential rates
Shared parental leave
Pregnancy loss leave
Carer’s leave
On-site gym
Life assurance
Enhanced pension match/contribution
Personal development budgets
Professional subscriptions
Perkbox subscription
Employee discounts
Employee assistance programme
Volunteer days
Lunch and learns
Personal development days
Teambuilding days
Enhanced WFH tools
Mental health first aiders
Cycle to work scheme
LinkedIn learning license
Hackathons
Financial coaching

We asked employees of ClearBank what it's like to work there, and this is what they told us.

Location flexibility
90%
Employees are very happy with their working location freedom
Hours flexibility
82%
Employees are very happy with the flexibility in the hours they work
Benefits
72%
Employees are largely happy with the benefits their company offers
Work-life balance
70%
Employees feel that they can switch off quite easily from work
Role modelling
79%
Employees feel that most people work flexibly
Autonomy
84%
Employees feel they have complete autonomy over getting their work done

Working at ClearBank

Company employees

700+

Gender diversity (male:female)

63:37

Office locations

London and Amsterdam

Hiring Countries

Netherlands

United Kingdom

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