Head of Reward

Job Description

Let’s transform banking forever

ClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate. That spirit and ‘can-do’ attitude is why our clients – from FinTech's and crypto platforms, to banks and credit unions – choose to use our API to power their banking infrastructure. But it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward.

What you'll do

ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. This is Where You Can have impact from day one. If that excites you, how about joining our team as ClearBank Head of Reward? As a key member of the HR leadership team, your role will include:

• Developing and driving the delivery of our reward strategy and philosophy for the UK and Europe, enabling our ability to continue to attract and retain talent;

• Being a trusted advisor and strategic partner to the Chief Human Resources Officer and Chief Executive Officer on all reward related matters;

• Leading all UK and Europe compensation activity including benchmarking, mid-year and year-end fixed pay reviews and the year-end bonus process;

• Responsibility for setting and executing the executive remuneration strategy including management of the share incentive plan;

• Optimising the reward function delivering a more efficient and effective model through automation, systems improvements, implementation of a new levelling framework and pay scales, enabling us to scale with the business whilst reflecting our employer value proposition;

• Driving comms and engagement with our people on reward related matters, holding people sessions to bring more transparency to our compensation process and reward philosophy;

• Accountability for reward governance including driving the agenda, producing reports for and presenting at the respective Remuneration Committee’s and owning our remuneration policies and practices;

• Developing and driving the benefit strategy, ensuring the offering is fit for purpose and vendor and cost management;

• Oversight of payroll, supported by a Payroll Manager;

• Owning the reporting of reward activities for various cyclical executive reporting across the bank (monthly / quarterly);

• Management of ad-hoc projects in line with strategic priorities including the implementation of a new career levelling framework and pay scales.

What you’ll bring

• Experience running a reward function in a regulated bank or fintech and a strong understanding of the UK remuneration rules. The ideal candidate has experience in Europe, in particular the Netherlands;

• The ability to think strategically about the reward strategy and shape the future of how we operate with a bias to action and hands on approach;

• Strong executive remuneration experience including managing equity / share programmes;

• Experience with reward governance and remuneration committees. Able to distil complex information into concise updates and quality board reports;

• Experience within a fast-paced environment, ideally in a scale up business;

• To be a resilient self-starter that can manage ambiguity and create from scratch: the ability to ‘make it happen' sits within your control and there is a lot to build, shape and implement;

• To deliver quality commercial outcomes with strong attention to detail;

• Excellent data analysis skills and commercial acumen;

• Adaptability, resiliency and a continuous improvement mindset;

• Strong organisational and time management skills, with the ability to manage multiple priorities, deliver at pace and meet deadlines;

• Excellent interpersonal and communication skills, with the ability to build relationships and effectively influence stakeholders at all levels Regretfully, we are not able to sponsor applicants for immigration purposes at the current time.

What makes a great ClearBank team member? Does this sound like you?

• You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank;

• You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care;

• You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate;

• ‘I’ before ’we’, isn’t in your vocabulary If this sounds like you then we encourage you to dust off that CV and apply!

What we offer in return

• We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.

• Offices – Work in a way that works for you – whether that’s in the office, at home, or hybrid.

• Holiday – 27 days of annual leave per year, plus bank holidays.

• Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period.

• Socials – Regular social events open to all.

• Holiday swap – Option to swap your bank holidays to any other day of your choice.

• Wellbeing – 24/7 employee assistance programme including mental health support, life assurance and income protection.

• Bigger than ClearBank – Take a couple of days per year to do something that matters to you.

• Healthy living –Private healthcare and discounted dental cover, with employee perks and discounts.

• Family – Enhanced family-friendly leave.

• Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that’s building a tech-bank fit for the future.

A little bit more about us!

ClearBank is Where You Can belong:

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:

• 42% of our senior management roles are held by women

• Our enhanced family leave policies

• Launching our partnership with Code First Girls

• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.

Offer: Congratulations! Get ready for transform banking forever!

Our commitment to you as a candidate:

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.